New Student Advisor

Responsibilities Provide academic guidance on course navigation, academic policies and expectations Serve as primary point of contact for learners' non-academic inquiries via voice, text, social media and video Collaborate on retention initiatives and identify at-risk learners Contribute to individual, team and departmental retention goals Participate in team collaboration and virtual events Follow state and federal compliance requirements and elevate concerns Requirements High School Diploma or equivalent experience Time management across competing priorities Relationship building and personal accountability Fluent verbal and written English Basic computer literacy Home office setup with quiet workspace and high-speed internet Flexibility to work evenings and weekends as needed Preferred Qualifications Any degree or equivalent experience 1+ years in customer service, contact center or hospitality Proficiency in MS Office and Microsoft Teams Critical thinking, problem-solving and multi-tasking Benefits Medical, dental and vision coverage (UMA subsidized) FSA/HSA, basic life insurance and EAP Long and short term disability 15 days PTO in year 1, 9 holidays, 1 volunteering day 401k eligible after 90 days Pet insurance and identity theft protection About the Company Non-profit healthcare educational institution headquartered in Tampa, Florida, founded in 1994. Offers online programs and hands-on training at its Clearwater, Florida campus. #J-18808-Ljbffr Ultimate Medical Academy