Technical Support Engineer

Pepperl + Fuchs: Technical Support Engineer

Location : Katy, Texas

Type: Full Time

Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote)

Salary Range : Competitive

Benefits : Medical, Dental, Vision, 401k, Voluntary life Insurance, Employer paid basic life insurance, short-term disability, long-term disability, and PTO


Technical Support Engineer
Are you a curious problem-solver who enjoys understanding the "why" and working with Industrial sensors and explosion protection equipment? We're looking for a self-motivated individual to join our Technical Support team, helping customers troubleshoot issues and find effective technical solutions.

Key Responsibilities

• Work with outside sales to solve new sensor and systems applications
• Help customers troubleshoot already installed industrial technologies
• Learn new and innovative technologies to expand your knowledge base
• Incorporate new technologies into industrial controls from Allen Bradley, Siemens and Beckoff as well as others
• Maintain clear communication with customers, vendors, and internal stakeholders
• Contribute to special projects and additional responsibilities as assigned
• Get the freedom to explore other programming languages and technologies to support our existing portfolio including, AI, Python and C++

Qualifications

• Bachelor's degree in Engineering, Technology, or Science.
• 5 years of industrial sensor or explosion protection technical support also accepted.

#technicalsupport #applicationengineer #techsupport #level1support #automationspecialist