Assistant chargé d'affaires marchés spécialisés - Albi - H/F

Join An Engaged Company Committed To The Region! At the Caisse d'Epargne Midi-Pyrénées, we are deeply rooted in our region and proudly owned by our client members. As a 100% regional bank-assurance, our mission is to create opportunities and support each individual with tailored solutions, placing solidarity, proximity, and environmental responsibility at the heart of our approach. Together, let's build a better future! What makes us different!

• Our own training academy: We offer an integration journey that combines theoretical learning with practical immersion. Through a personalized training path, you will be able to progress throughout your career. Our goal is to provide you with development opportunities while preparing you to meet the challenges of tomorrow.
• An Enriching Employee Experience: We implement innovative systems to encourage the involvement of our employees, such as the opportunity to actively participate in strategic projects. We value every idea by listening carefully to their opinions, because we firmly believe that every voice matters in building our shared future.
• Responsible Engagement: Our cooperative model allows us to place collective interest and social responsibility at the heart of our actions, enabling us to support sustainable initiatives and encourage active participation of its members.

Ready to take on exciting challenges and contribute to a meaningful mission? Join us and become a part of an adventure where you will make a difference! Role and Responsibilities Within the Regional Development Bank, you join the sales force dedicated to Enterprise and Social and Solidarity Economy markets in the Albi area and broader Midi-Pyrénées region. In close collaboration with account managers, you contribute to the development and retention of a client portfolio, being a key player in the intersection of sales, advice, and service quality, in compliance with risk, compliance, and the cooperative model of the Caisse d'Épargne Midi-Pyrénées. • Commercial Development and Support to Account Managers You contribute to the management and growth of a portfolio of Enterprise and Social Economy clients. You identify the needs of clients and prospects—daily banking, cash flows, payment methods, financing, treasury, digital solutions, international, or energy transition—and participate in prospecting, conquest, and retention actions. You value the BDR's offers and sales processes to enhance client equipment and create value. • Client Relationship Management You are a key contact for clients, remotely or by phone. You guide them to internal experts, follow up on their requests and incidents, and assist them in using digital tools. You contribute to their satisfaction and the sustainability of the commercial relationship, in compliance with risk and compliance rules. • Analysis and Follow-Up of Files You collect and analyze financial and commercial information from clients—balances, cash flows, financing needs, and economic context. These elements allow you to support the analysis of credit or service files, formulate recommendations to account managers, and identify development opportunities. You also ensure the quality and updating of client data in internal tools, and exploit them to better target offers. • Compliance, Risks, and Service Quality You apply customer knowledge rules, anti-money laundering, data protection, and regulatory vigilance, as well as the bank's risk standards. You ensure the follow-up and traceability of files, the security of information, and the reliability of operations, balancing rigor, process mastery, and service sense. • Teamwork In close collaboration with account managers, support teams, and business experts, you share information and contribute to building tailored solutions. You participate in collective efficiency, the evolution of client relationship practices, and the dynamism of the BDR, in the spirit of proximity, responsibility, and cooperation of the Caisse d'Épargne Midi-Pyrénées. Required Profile and Skills Education and Experience Higher education in Banking, Finance, Insurance, Management, Commerce, or equivalent experience. First successful experience in client relations in the banking, financial, or BtoB sector (front or middle office) obligatorily in professional, enterprise, or specialized markets. Comfort with numbers and familiarity with IT and digital tools. Behavioral and Relational Skills Developed commercial sense, diplomacy, and responsiveness in client interactions. Analytical and reasoning skills to understand situations and propose adapted solutions. Communication skills (active listening, ease in relationships, ability to adapt to various interlocutors: executives, financial managers, association leaders). Convincing force to argue and persuade. Cooperative spirit and a taste for teamwork. Proactivity and ability to take initiatives within the framework of general guidelines. Technical and Professional Skills Knowledge or interest in compliance and risks (application of business rules). Client data culture (quality and exploitation of data to optimize the relationship). Customer satisfaction and results orientation. Proficiency in bank digital tools and information systems. Knowledge of banking and activation techniques (flows, cashless, payment methods, daily banking). Practice of client database administration. Ability to commercial negotiation in BtoB environment. Finally, knowledge of the local economic fabric is also an asset for this position. Does this profile match you and do you want to participate in the continued development of the BDR? Additional Information About The Role An attractive compensation package from 35 to 40 k€ depending on profile and experience (fixed salary, variable part, interest – participation, restaurant vouchers, health insurance, etc.) A dedicated integration journey through our Academy, real support in building your career Local position on our site in Albi with occasional travel Remote work possible according to current agreements Caisse d'Epargne Midi-Pyrénées