Outpatient Rehab Administrative Coordinator - MM2025a

Job Description

Job Description

Outpatient Rehab Administrative Coordinator

Location: Eureka, CA – Onsite
Job Type: Contract
Contract Duration: 13 Weeks (subject to extension or perm conversion)
Schedule: Day Shift, Monday–Friday, 8:00 AM–4:30 PM

About the Role

We are seeking an Outpatient Rehab Administrative Coordinator to support the daily administrative and scheduling operations of an outpatient rehabilitation department in Eureka, CA.

This role is a great fit for someone with experience in healthcare administration, patient scheduling, insurance verification, authorization, medical records, or rehabilitation services . The Coordinator helps ensure patients are properly registered, authorized, scheduled, and prepared for their therapy appointments while supporting therapists and maintaining accurate patient records.

What You'll Do

• Coordinate outpatient patient registrations and ensure required information is complete and accurate.
• Verify insurance coverage and therapy authorizations before the patient's first appointment.
• Schedule therapy appointments and coordinate procedures for rehabilitation therapists.
• Help maintain an efficient patient scheduling and appointment flow .
• Process and distribute rehabilitation reports and records to physician offices as needed.
• Ensure therapy documentation is complete, accurate, and filed appropriately in the patient's electronic health record (EHR) .
• Provide therapists with completed patient information for new and returning patients on the day of their appointments.
• Maintain accurate patient records and support effective records management.
• Follow established departmental policies, procedures, and healthcare standards.
• Communicate with patients, therapists, physician offices, and other healthcare team members.
• Provide age-appropriate service when interacting with infants, children, adolescents, adults, and geriatric patients .
• Perform other administrative and departmental duties as assigned.

What We're Looking For

• Previous experience in healthcare administration, medical office coordination, patient scheduling, or a related field .
• Experience with insurance verification and authorization is highly desirable.
• Familiarity with electronic health records (EHR) and medical documentation.
• Strong organizational skills and attention to detail.
• Ability to manage multiple appointments, records, and administrative tasks accurately.
• Strong verbal and written communication skills.
• Ability to work effectively with patients, healthcare professionals, and administrative staff.
• Sufficient English-language fluency to perform the essential functions of the position.

Key Responsibilities

Patient Registration & Scheduling

• Register outpatient therapy patients.
• Schedule appointments and coordinate therapy procedures.
• Help ensure efficient patient flow.

Insurance & Authorization

• Verify insurance coverage.
• Confirm that appropriate authorization is obtained before the patient's first therapy appointment.

Records & Documentation

• Maintain accurate and timely patient documentation.
• File therapy documents in the EHR according to department procedures.
• Process rehabilitation reports and records for physician offices.

Department Support

• Provide therapists with complete patient information for scheduled appointments.
• Support the Rehab Clerical Services Supervisor and outpatient rehabilitation team.
• Follow organizational policies, standards, and procedures.

Work Environment

This is an onsite healthcare administrative position supporting an outpatient rehabilitation department. The role involves regular interaction with patients across different age groups as well as therapists, physicians' offices, and other healthcare staff.