Patient Services Representative

Job Description

Job Description

Pride Health is hiring a ENTRY Phlebotomist I/CSR to support our client’s medical facility in the Panama City FL 32405 location. This is a 4 -month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization!

Job Title: ENTRY Phlebotomist I/CSR

Location: Panama City FL 32405

Duration: 4 Months+

Pay rate: $17.75 per hour

Schedule: M-F 7:00 AM - 1:00 PM

*The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.

#### **About the Role**

We’re seeking a **Patient Services Representative I (PSR I)** to join our healthcare team. This entry-level position is ideal for someone who is passionate about providing excellent patient care and eager to grow into a career in **phlebotomy**.

As the first point of contact for patients, you’ll play a vital role in creating a welcoming, professional, and compassionate environment. You’ll assist patients during check-in, answer questions, maintain the integrity of the waiting area, and support phlebotomy staff as needed. Over time, you’ll be trained in phlebotomy to expand your skills and advance your career in healthcare.

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#### **Key Responsibilities**

* Greet and assist patients upon arrival, ensuring a friendly and supportive experience.

* Manage patient check-ins via kiosk or tablet, addressing any concerns with care and accuracy.

* Maintain a clean, organized, and professional front desk and lobby area.

* Learn and develop phlebotomy skills to assist with specimen collection when needed.

* Once trained, perform specimen collection and processing following established procedures.

* Ensure accuracy and confidentiality in all patient interactions and documentation.

* Support daily operations, adhering to schedules, safety protocols, and quality standards.

* Represent the organization positively to patients, colleagues, and the public.

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#### **Qualifications**

**Education:**

* High school diploma or equivalent **(required)**

**Experience:**

* 1–2 years of **client-facing customer service experience** (e.g., retail, hospitality, healthcare, etc.) **required**

* **No prior phlebotomy experience necessary** — training provided

* Basic keyboarding/data entry skills required

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#### **Ideal Candidate**

* Has a strong passion for helping others and delivering excellent service

* Is dependable, punctual, and maintains a professional demeanor

* Eager to learn new skills, especially phlebotomy

* Can multitask and stay calm under pressure

* Has reliable transportation and lives within a **20–25 minute commute** of the worksite

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#### **Additional Details**

* Reliable transportation is required (public transit or rideshare is not considered reliable).

* Must be punctual and available for scheduled shifts. Excessive absenteeism or tardiness may result in termination.

* This is a **“Front of House”** position with growth opportunities in **phlebotomy**.

* Candidates not interested in learning phlebotomy should not apply.

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**If you’re looking for a meaningful entry point into the healthcare field with training and growth opportunities, we encourage you to apply!**

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Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Interested? Apply today!

Company Description

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Employment Opportunity
[Hiring Entity Name] is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
[Hiring Entity Name] is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Company Description

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors. \r\n\r\nEqual Employment Opportunity\r\n[Hiring Entity Name] is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.\r\n\r\n \r\n\r\nFair Chance Employment\r\n[Hiring Entity Name] is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.\r\n\r\n \r\n\r\nAccommodations\r\nWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.