Healthcare Business Analyst

Benefits:

- Health insurance - Paid time off - Parental leave

As a Business Analyst, you will work across the full product lifecycle, from discovery and concept validation to delivery and post-launch analysis. You will collaborate closely with product managers, UX designers, data engineers, and QA testers to define requirements, improve workflows, and optimize outcomes. A strong understanding of healthcare-specific workflows and terminology is essential.

Key Responsibilities: Requirements Gathering & Product Documentation

- Elicit and document business, functional, and technical requirements from cross-functional stakeholders. - Create detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Use Cases, and Acceptance Criteria. - Define complex field-level rules, interdependencies, and validation logic, especially in modules like:

Process Mapping & Analysis

- Model current and future-state workflows using BPMN, flow diagrams, and swimlanes. - Conduct gap analysis between current platform capabilities and future product needs. - Identify workflow inefficiencies and opportunities for automation or improvement. - Align product workflows with evolving care models (e.g., virtual care, team-based care, chronic care management).

Stakeholder Collaboration

- Act as a liaison between business and technical teams to ensure mutual understanding of product goals. - Lead requirement walkthroughs and backlog grooming sessions with internal stakeholders. - Work with clinicians, operations leaders, and compliance officers to ensure regulatory and operational alignment. - Serve as the “voice of the user” during design, development, and testing phases.

Data & Integration Analysis

- Collaborate with data engineering teams to define reporting logic, KPIs, and data validation rules. - Help define API payload requirements, interface specifications, and system integration points. - Support FHIR, HL7, and EDI-based data exchange requirements at a conceptual or field-level mapping level.

Testing & Quality Assurance

- Develop test scenarios, data sets, and expected outcomes based on requirements. - Support User Acceptance Testing (UAT), identify issues, and validate solutions. - Help triage production issues by analyzing root causes and clarifying expected behavior.

Required Qualifications:

- 8 years of experience as a Business Analyst in the healthcare technology or digital health sector. - Familiarity with healthcare interoperability standards such as FHIR, HL7, or EDI. - Understanding of privacy and compliance frameworks (e.g., HIPAA, HITECH, GDPR-equivalent for data protection). - Exposure to working with EHRs, provider networks, or care coordination platforms. - Ability to work with relational databases (e.g., MySQL, PostgreSQL) or tools like Looker/Tableau for validation. - Experience working in fast-paced SaaS, product-led, or startup environments.