Business Analyst, IT

Business Analyst, IT Applications

The Business Analyst, IT Applications main function is to perform support related tasks for the Distribution BA team. The Business Analyst, IT Applications will work closely with their IT Distribution BA colleagues to support business resources in the head office and global distribution centers. The mandate will include documenting, resolve production issues, participate in developing solutions, testing and implementing projects or initiatives.

The business analyst will be working under the supervision of the Sr. Manager, Applications under the VP, IT Global DevOps who is the link between users and the IT department.

This position has a strong IT aspect but is not limited only to IT projects; therefore, the selected candidate may also be involved, in a support role, in the reengineering or design of business processes.

The Role

• Gather and analyze requirements from Distribution stakeholders to design and propose effective warehouse Management System solutions that align with business objectives.
• Design and document Warehouse Management solutions, focusing on usability and optimization of Distribution processes.
• Conduct thorough system testing to ensure functionality, accuracy, and efficiency prior to deployment.
• Develop training materials and conduct training to the business of new functionalities
• Provide ongoing support and maintenance for our Warehouse Management system, including troubleshooting issues and implementing updates.
• Participate and collaborate with other IT teams and Business stakeholders in business initiatives and larger scale projects
• Provide production support to all our Distribution Centers in general including participation in our on-call support schedule.

The Requirements

• University degree: IT, Industrial Engineering, Operations Management, Logistics, or equivalent
• 2-5 years' experience working in a distribution related environment and inventory control/ management is required combined with supply chain/logistics would be an added asset.
• 2-5 years' experience with an ERP (JDE would be an asset)
• 2-5 years' experience with a WMS Warehouse Management System (Manhattan would be an asset)
• Automated testing tool experience would be an asset
• System and process orientation
• Strong analytical skills
• Strong interpersonal skills and demonstrated team skills
• Customer service skills and the ability to create and provide user training
• Excellent written and oral skills in English, Spanish is an asset
• Traveling may be required outside United States project/Initiative dependent (10% to 30% of the time).

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.