Night Auditor

Night AuditorThe Night Auditor is expected to provide excellent customer service to all guests they encounter. Excellent service requires offering ultimate service with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for ensuring all guest-related financials are accurately entered and accounted for, reporting this information up the chain, and making corrections as necessary.Job Requirements:Complete all brand required trainingComplete all required Safety & Health trainingOn a daily basis, perform all audit procedures as set forth by the hotel and companyVerify the status of all wake-up call requests and ensure they are properly handledBalance all cash receipts and work performed during the audit shiftMake deposits of cashPrepare the front office for the 'A' shift and reset day's businessAct as a guest service representative and manager on duty during the evening hoursAct as PBX operator during the audit shiftAttend and actively participate in all front office meetingsParticipate in all training and cross training programsTake the initiative to greet guests in a friendly and warm mannerPerform any job-related duties as requested by supervisor24-7 Hotel Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Our Culture:24-7 Hotel Management is a local company in the hospitality industry that maximizes our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the "WOW" factor to every guest contact and adding teamwork central to every endeavor. Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves.Benefits:24-7 Hotel Management offers a safe and stable work environment with an open-door policy, paid vacation, paid training, health, vision, dental and life insurance; and discounted room nights when traveling in our family of hotels. Compensation: $16.00 - $17.50 per hourWe are an exciting world class leader in the hospitality industry.We have maximized our profit potential through training, support, and by creating a dynamic culture for our quality personnel.We have empowered our Guest Services Agents to execute their duties in a manner that ensures our Guests Come First as they are the closest to our guests.We sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the "WOW" factor to every guest contact.We have made teamwork central to every endeavor.We challenge every individual to strive for excellence through high performance and loyalty to our guests and our organization.We are unwilling to lower our standards or accept second best efforts from our personnel.We promote innovation, initiative, and creativity.We are constantly striving to improve ourselves.