Referral Management Clerk

Referral Management Clerk

Referral Management Clerk job in Oceanside, CA.

Monday-Friday days

Veterans encouraged to apply!

This is a civilian position supporting the Military community

Benefits/Compensation:

• $18.00 - 20.00 per hour
• Health and Welfare Fringe Benefits: $5.09 per hour
• Paid Time Off - 10 8-hour days
• Paid Holidays - 11 days
• Paid Sick Time - 2.154 hours for every 80 hours worked accrual rate
• Company-funded match and safe harbor 401(k)
• Medical, Dental and vision plans available
• Life insurance and accidental death plans available
• Short-term and long-term disability plans available
• TRICARE Supplemental available
• Supplemental Benefit plans available
• Employee Assistance Program
• Pet Insurance Plans available
• Will Preparation Services available

Referral Management Clerk Job Overview:

• Reviews referral for administrative completeness and research covered benefits prior to processing.
• Determines patient eligibility for services and arranges and schedules medical appointments for referred care.
• Provides general instructions to patients and MTF personnel regarding the referral procedures.
• Ensure referral results are returned to the referring provider and to the medical record within required timelines. Assists with follow-up, written or verbal, as necessary.
• Utilizes the referral tracking data collection tool. Calculates metrics and compiles monthly reports.
• Greets patients/visitors at a front desk, referral center or office setting.
• Answers main office phone line(s). Directs telephone calls to appropriate section for assistance, handles independently or takes messages as required.
• Reviews referrals for administrative completeness and research covered benefits prior to processing.
• Determines patient eligibility for services and arranges and schedules medical appointments for referred care.
• Provides general instruction to patients and ensures patients have necessary documentation for referred health care services.
• Obtain updates and files medical records as needed.

Referral Management Clerk Job Qualification:

• High school diploma or General Educational Development (GED) equivalency.
• Completion of an Administrative Assistant program is preferred.
• Basic Life Support (BLS) Certification, issued by American Heart Association or American Red Cross.
• Minimum of 6 months of experience in a medical office setting.
• Preferred, a minimum of 6 months experience providing administrative support in a medical facility supporting multiple practitioners. Experience should include handling multiple phone lines, a working knowledge of medical terminology, medical documentation requirements, standard patient scheduling practices, and creating administrative correspondence and reports.

Come join our team of healthcare professionals! Federal Staffing Resources (FSR) is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. FSR is committed to providing reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. We proudly encourage Veterans and individuals from all backgrounds to apply.