Senior CCaaS & CRM Architect for AI-Driven Engagement
GAC Solutions
GAC Solutions located in Orlando, Florida, is looking for an experienced architect with over 10 years of expertise in solution and CRM architecture. The successful candidate will design complex customer engagement ecosystems and provide technical recommendations for various platforms.
This role involves working closely with business stakeholders, translating service needs into architectural options, and creating integration roadmaps. Strong knowledge of platforms like Salesforce and Genesys is essential, along with an understanding of service analytics.
#J-18808-LjbffrVacancy posted 8 hours ago
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