Technician, Broadcast Operations Center

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad‑supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically‑acclaimed, industry‑leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising‑supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad‑supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross‑platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. How you'll make an impact As a Technician in the Broadcast Operations Center (BOC), you will be responsible for the operation and technical management of the systems in the Broadcast Operations Center and ensuring proper content delivery of all Talk, Music and News channels airing on our Sirius, XM and Web platforms. The BOC Technicians will be expected to help lead and create supporting documentation for support of 5‑Star Designated Jewel Events. Technicians will provide feedback and suggestions for training programs, create standard operating procedures documentation and create or update departmental workflows and drawings. What you'll do Work in our 24/7/365 operations centers to ensure proper delivery and support of all Talk, Music and News programming. Demonstrate the ability to work independently and triage issues with minimal oversight. Assist in the development of operations documentation ensuring all processes and procedures are detailed to integrate any new systems, components, or broadcast requirements. Manage and properly escape issues to BCC Managers. Interface with other departments such as Programming, BCC, Media Engineering, UCC. Live Studio support. Utilize checklists and workflows the BOC technicians are responsible for utilizing. Work with management to ensure consistent processes, procedures and protocols are applied across all locations to facilitate a common operating environment for all staff members. Oversee process adherence for groups involved with premiere live events. What you'll need 0‑2 years' experience in operations or master control supervision at a major market Operations Center facility or broadcast network. Experience in technical operation and an ability to interface with non‑technical operators. Equivalent combination of education and experience preferred. Ability to execute Disaster Recovery (Business Continuity) Sequence of events in relation to BOC responsibilities. Strong written and verbal communication skills. Strong organizational skills and attention to details. Positive attitude and strong work ethic. Ability to make quick informed decisions during times of uncertainty or last minute requests. Familiarity with broadcast automation systems. Knowledge of audio production systems and digital audio storage. Thorough understanding of digital audio routing systems. Technical knowledge of satellite, ISDN, IP CODEC, TS over IP and other transmission technologies. Familiarity with Google Office suite (Docs, Sheets, Sites, Forms, Calendar, Drive & Slides). Working knowledge of Lucid, Visio, CAD or other signal flow software is a plus. Must have legal right to work in the U.S. This position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). As required by ITAR, to perform this position you must be a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $74,500 to $97,900 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short‑term and long‑term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that promotes mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. #J-18808-Ljbffr SiriusXM Radio, Inc.