RV Service Advisor
Robert Crist and Company RV
Job Description
Job Description
RV Service Advisor – Full Time – Mesa, AZ
Join a dealership where Our People Make the Difference . We are seeking a customer‑focused RV Service Advisor to support our growing service department. If you enjoy helping customers, coordinating repair work, and being part of a respected Arizona RV dealership with over 60 years of history, this is the role for you.
What You’ll DoCustomer Service Intake — Greet customers, document concerns, and create accurate repair orders.
Service Coordination — Work closely with technicians to ensure timely and correct repairs.
Estimate Preparation — Provide clear and accurate parts and labor estimates.
Status Communication — Keep customers informed throughout the repair process.
Warranty Support — Assist with warranty claims and required documentation.
Parts Collaboration — Coordinate with the parts department to source needed components.
Quality Review — Verify completed work orders and ensure customer satisfaction.
Record Management — Maintain organized and compliant service documentation.
High school diploma or GED required.
One year of dealership experience is preferred.
Equivalent combinations of education and experience will be considered.
Compensation is based on experience and skill. This is a salary plus commission position.
Physical RequirementsRegularly required to stand, walk, reach, talk, and hear.
Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
Must regularly lift/move up to 25 lbs and occasionally 100+ lbs .
Vision requirements include close vision and ability to adjust focus.
Reasonable accommodations available.
Health Insurance
Dental & Vision
401(k)
Sick and/or Vacation Pay
For more than 60 years , our Mesa, Arizona dealership has shared a passion for the open road. We offer unmatched customer service, ans sale and service both new and used RVs, and a workplace culture built on our mission:
“Our People Make the Difference.”
If you’re ready to join a team that values integrity, customer care, and long‑term relationships, we’d love to hear from you.
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