Community Manager

Location: Homestead, FL (on-site, at the community) Type: Full-time Team: Community Reports to: Co-founder & Managing Director Salary Range: $70,000 – $75,000/year About Veridian From day one, Veridian was built on one belief: communities deserve better. We replace silos and finger-pointing with one accountable partner across management, security, landscaping, and tech. We favor clarity over complexity, own outcomes end-to-end, and put community first — every time. About the Role This isn’t your standard Property Manager role. Community management done right is invisible to residents — and unmistakable when it isn\'t. As a Community Manager, you are the operational center of the community you manage. You hold the license, carry the accountability, and own the outcome — from Board relations and on-site operations to budget performance and compliance. You are the person others escalate to, and the one who owns the resolution. And you won’t do it alone. At Veridian you work at the center of a connected team — Finance, Security, Landscaping, Community Experience, and corporate — with smart, pre-built systems behind you to handle the heavy lifting. You manage the community; the backbone carries the rest. Understanding where that line sits is the heart of the role. How This Role Works at Veridian What you own (accountable for the outcome): Board relations and board education — preparation, judgment, and clear answers. On-site presence and day-to-day community operations — present, accountable, ahead of issues. Execution of governing-document enforcement within Veridian’s standardized workflow — documented and consistent. Closure of escalated resident matters — you step in and close the loop. Community budget performance — you monitor actuals, explain variances, and approve invoices against contract. What Veridian carries with you (connected, central functions — built and run for you, so you coordinate rather than rebuild): Finance: the budget is built with you and run by Veridian’s Finance team, and collections are handled centrally. You bring the on-the-ground context and approve invoices; Finance owns the ledger. Enforcement & Security: the violation workflow is a standardized, Veridian-owned process delivered with our in-house Security team. You apply it consistently — no one-off versions per community. In-house service lines: Security and Landscaping are Veridian-delivered and coordinated through their leads — not outside vendors you bid out. Communications: Board and resident correspondence routes through corporate for brand and voice consistency before it goes out. Policy & legal authority: resolution and policy drafting, any question of Board enforcement authority, and any owner legal-threat language route to corporate and association counsel. You carry decisions forward — you don’t interpret governing documents on your own or advise boards on legal questions. What You’ll Do Board & Owner Relations Serve as the primary point of contact for the Board — prepared, responsive, and clear. Prepare and present board meeting packages: agendas, management reports, and action items. Read, interpret, and present financial statements to the board — variances explained, questions answered, nothing left unclear. Advise boards on Florida Statutes Chapter 720 (HOA) compliance, governing documents, and community standards — routing questions of Board authority to corporate and counsel before action. Support resolution and policy drafting in partnership with Veridian\'s corporate team — consistent with the governing documents and Veridian\'s standards. Coordinate all official correspondence with Veridian\'s corporate team to ensure brand consistency and voice before anything goes out. On-site Operations & Compliance Manage day-to-day community operations — present, accountable, and consistently ahead of issues. Set and hold the enforcement standard from day one — courtesy notices and the violation ladder run within Veridian’s standardized workflow, documented, and applied evenly across the community. Coordinate community maintenance and project work end-to-end — from work order to close-out — working with Veridian’s service lines rather than assembling a vendor mix yourself. Collaborate with Veridian\'s finance team to build the annual community budget — providing on-the-ground context, community knowledge, and operational input. Monitor monthly actuals against budget — flag variances with context, not just numbers. Review and approve invoices against contracts and purchase orders. Oversee collections in coordination with Finance — balances tracked, notices sent through the standard process, escalation documented. Resident & Community Experience Hold the standard that residents feel managed, not processed — questions answered, issues resolved, communication clear. Partner with the Community Experience team on escalated resident matters; know when to step in and how to close the loop. Partner with the Lifestyle team and on-site staff to coordinate community events and amenity operations. What Great Looks Like You won\'t be measured by activity. You\'ll be measured by the health of the community you manage. The Board trusts your judgment — because you come prepared, know the documents, and give clear answers. The enforcement standard is set and even — residents understand the rules because they were applied consistently from the start. Residents notice the difference — communication is clear, issues close, the community runs. Vendors perform — because your expectations are set and your follow-up is consistent. Financials are clean — budget built in partnership with finance, variances explained, no surprises at year-end. The community is compliant — governing documents enforced through the standard workflow, DBPR requirements met, records current. Must-Haves Active Florida CAM license issued by the DBPR — current, in good standing, no exceptions. Bilingual (English / Spanish) — functionally essential for day-to-day board and resident relations in Homestead. Demonstrated experience managing HOA communities. Working knowledge of Florida Statutes Chapter 720, governing documents, and HOA compliance requirements. Strong financial acumen — budget collaboration, variance analysis, and collections support. A clear, confident communicator — written and verbal — with boards, residents, vendors, and colleagues alike. Organized and self-starter; you manage the work, not the other way around. Sound judgment under pressure — you know when to decide and when to escalate. Nice-to-Haves Experience managing communities in transition — especially communities coming out of neglect or prior mismanagement. Proficiency with community management platforms (Caliber, Buildium, AppFolio, or similar). CMCA, AMS, or PCAM designation. 99% paid medical, dental, and vision for employees. PTO with a strong minimum encouraged; 40 hours sick time. 15 paid holidays. Growth culture: work alongside deeply experienced operators who care about doing great work, learning fast, and growing quickly. #J-18808-Ljbffr Veridian