SERVER

Server Position at Niles Location

As a Server at our Niles location, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to provide attentive and personalized service, ensuring that each guest feels valued and satisfied throughout their visit. You will be expected to efficiently manage multiple tables, taking orders, serving food and beverages, and addressing any customer inquiries or concerns. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order delivery, contributing to the overall efficiency of our operations. Ultimately, your performance will directly impact customer satisfaction and the reputation of our establishment.

Responsibilities include:

• Greet and seat guests in a friendly and professional manner.
• Take accurate food and beverage orders and relay them to the kitchen staff.
• Serve food and drinks promptly, ensuring that all orders are correct and meet quality standards.
• Monitor guest satisfaction throughout their meal and address any issues that arise.
• Process payments and handle cash transactions accurately.

Minimum qualifications include:

• High school diploma or equivalent.
• Previous experience in a customer service or food service role.

Preferred qualifications include:

• Experience working in a corporate dining environment.
• Knowledge of food safety and sanitation regulations.

Skills required include:

Strong communication skills are essential for effectively interacting with guests and team members, ensuring a smooth dining experience. Time management skills will be utilized daily to prioritize tasks and manage multiple tables efficiently. Attention to detail is crucial when taking orders and serving food, as it helps maintain high standards of service. Problem-solving skills will come into play when addressing guest concerns or complaints, allowing you to provide quick and effective solutions. Additionally, a positive attitude and teamwork skills will foster a collaborative environment, enhancing the overall dining experience for guests.