Dispatcher

Pinnacle is seeking a reliable, organized Dispatch & Driver Liaison to serve as the connection between the office, warehouse team, and incoming/outgoing drivers. This person will help keep shipments, communication, and dock activity moving smoothly.

KCKS area

What You'll Be Doing

• Greet and check in truck drivers upon arrival.
• Schedule inbound and outbound pickups and deliveries.
• Computer savvy and comfortable with Windows
• Answer phones and respond promptly to customer emails.
• Keep customers updated on shipments, pickups, delays, and schedule changes.
• Maintain accurate records, including driver check-ins, orders, and customer notes.
• Coordinate with warehouse staff to ensure orders ship accurately and on time.
• Respond to questions, resolve routine issues, and support smooth daily operations.

What We're Looking For

• Friendly and approachable with strong customer-service skills.
• Able to stay organized and calm in a busy, fast-paced environment.
• Reliable, punctual, and dependable.
• Strong communication skills by phone, email, and text.
• Comfortable with basic computer use and data entry.
• High school diploma or equivalent.

Preferred Qualifications

• Experience in warehousing, shipping, dispatch, or logistics.
• Experience checking in drivers or working around a loading dock.
• Familiarity with scheduling systems or warehouse software.

Benefits Upon Permanent Hire

• Competitive pay.
• Health, dental, and vision benefits after 90 days.
• Paid time off and paid holidays.
• Stable, full-time work with a growing company.
• Supportive, team-focused work environment.

About Pinnacle
The Pinnacle Groups work hard to pair top talent with great companies. We truly care about your success and your future, which is why we take the time to truly get to know both the employer and employee to find the perfect match. We're not just filling a seat, we're building futures. Our service separates us from other staffing firms and has landed us on the Inc. 5000 list of fastest growing private companies in the U.S. three straight years (2023-2025). With headquarters centrally located in Kansas City, Pinnacle currently builds futures in eight states across the U.S.

EOE: Pinnacle provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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