ASSISTANT PROPERTY MANAGER (Bilingual)

Job Description

Job Description

Location: Parkside of South Tryon, Charlotte NC

Schedule: Full-Time; Weekend availability required

Hourly Rate: $24.00 - $26.00, based on experience

Benefits: Health, dental, vision, 401(k) with company match, PTO, short- and long-term disability, life insurance, paid parental leave, rent discounts, and more

Position Requirements

• Education: High school diploma or GED required.
• Bi-lingual English/Spanish strongly preferred
• Experience: Two or more years of residential property management experience or a related position in customer service, hospitality, or sales.
• Physical: Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching. Ability to lift, push and pull up to 40 pounds.
• Valid driver's license and reliable, personal vehicle required for travel between communities.
• Certified Apartment Manager (CAM) or Certified Property Manager (CPM) designation is a plus!

You’re the kind of person who keeps things running smoothly. Organized, dependable, and confident, you’re great with people and even better under pressure. You know how to balance exceptional service with strong communication — and you’re ready for the next step in your career.

Banner Property Management is looking for an Assistant Property Manager to support Parkside Of South Tryon, Charlotte NC. In this role, you'll partner closely with the Property Manager and serve as a steady, professional presence for residents, prospects, and teammates at its location.

This role blends customer service, leasing, accounting, and operations. It’s ideal for someone who is warm and approachable, organized, detail-oriented, and confident managing a variety of responsibilities. You’ll assist with accounts receivable, renewals, leasing, resident relations, and administrative functions that help both properties perform at their best.

What You’ll Do

• Support monthly rent collection, posting, and resident notifications
• Assist with delinquency management, move-out charges, deposit accounting, and reporting
• Tour apartment homes and assist with leasing, lead follow-up, and application processing
• Help coordinate renewals and maintain accurate resident files
• Enter and follow up on service requests to ensure resident satisfaction
• Contribute to marketing efforts, outreach, and online advertising
• Maintain renters insurance compliance and support community programs and activities
• Communicate professionally with residents, prospects, and team members
• Exercise good judgment and act in the best interest of the community and Company

What We’re Looking For

• Strong administrative and organizational skills
• Warm, friendly communication style and customer-focused mindset
• Ability to connect with many different personality types
• Experience in property management, hospitality, customer service, or sales
• Comfort with a fast-paced environment and shifting priorities

Why Banner Property Management

At Banner, we recognize that our business is about people, so we make people our priority, and home is a place that offers comfort, security and a sense of community. The concept of home is at the forefront of everything we do.

We prioritize our teams, offer opportunities for growth, and are proud to promote from within. Ongoing training and development are core to who we are.

If you’re ready to grow with a company that values professionalism, compassion, and innovation, this is the opportunity for you.

Pre-Employment Requirements: final candidates will be required to pass a background check and provide professional references.

Banner Property Management is an Equal Opportunity Employer.