Billing Coordinator
Insight Global
Billing Coordinator
Required Skills & Experience:
3+ years of experience in billing operations, billing support, financial operations, accounts receivable, or a related field
Advanced Excel skills including Pivot Tables, VLOOKUPs/XLOOKUPs, filtering, formulas, and data validation
Experience reviewing and validating large volumes of billing, customer, or financial data
Experience utilizing ticketing systems such as Jira, ServiceNow, or similar platforms
Strong attention to detail and ability to identify and resolve data discrepancies
Strong organizational, problem-solving, and communication skills
Ability to effectively prioritize work in a fast-paced environment
Experience maintaining accurate records and ensuring data integrity across multiple systems
Nice to Have Skills & Experience:
Experience working with billing, invoicing, accounts receivable, or financial data
Experience with Salesforce or other CRM/billing platforms
Experience supporting system enhancements, implementations, or testing efforts
Process improvement or project coordination experience
Experience utilizing Power BI dashboards and reports to monitor operational and billing performance
Job Description:
Day to Day A client of Insight Global is seeking a Billing Coordinator to support billing operations and ensure billing accuracy across multiple systems. This individual will review and validate billing information, manage billing-related tickets, investigate discrepancies, and coordinate issue resolution efforts across Finance, Operations, Customer Service, and IT teams.
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. This role plays a key part in ensuring accurate billing records, timely issue resolution, and efficient billing processes.
Key Responsibilities:
Review and validate billing data across multiple systems to ensure accuracy and completeness
Monitor, prioritize, and manage billing-related tickets through resolution
Investigate billing discrepancies and coordinate with internal teams to resolve issues
Maintain and update billing records while ensuring data accuracy and integrity
Document billing issues, resolutions, and process updates
Support testing and validation efforts related to billing process changes and system enhancements
Partner with Finance, Operations, Customer Service, and IT teams to support billing activities and resolve issues
Assist with reporting activities and utilize Power BI dashboards to monitor billing performance and identify opportunities for improvement
Support audits, reconciliations, and data cleanup initiatives
Track progress of billing issues and provide updates to stakeholders
Contribute to process improvement initiatives focused on increasing efficiency and reducing billing errors
Provide administrative and operational support to the Billing Operations team
Insight Global$56k - $114k
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