IT Administrator

The IT Administrator is responsible for the day‑to‑day operation, maintenance, and support of the organization’s desktop computing environment and Microsoft Azure cloud services. This role ensures that end‑user systems, identity services, and cloud resources are reliable, secure, and aligned with business needs. The IT Administrator is hands‑on and works closely with users, vendors, and leadership to support productivity and business continuity. This is a hybrid position requiring Tuesday and Thursday in‑office at the King of Prussia location. Shifts available between 7AM-6PM. Key Job Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Install, configure, maintain, and support desktop and laptop systems, operating systems, and standard business applications Troubleshoot and resolve hardware, software, and peripheral issues for end users Provision and decommission user devices following established standards Manage user accounts, access permissions, and workstation policies Apply patches, updates, and security configurations to endpoint systems Document system configurations, procedures, and support resolutions Manage telecom resources including cell, and VOIP phones Administer Microsoft Azure services related to identity, endpoint management, and device compliance Manage Microsoft Intune (Endpoint Manager) for mobile device and endpoint management, including: Device enrollment and provisioning (Windows, mobile devices, and BYOD where applicable) Configuration profiles, compliance policies, and security baselines Application deployment, updates, and removals Remote support actions such as device wipe, reset, and lock Administer Microsoft Entra ID (Azure AD) users, groups, roles, and access assignments Monitor and maintain synchronization between the Cloud Data Center users and Entra ID Configure and maintain conditional access policies in coordination with security requirements Monitor endpoint and identity health, compliance status, and access issues Support integration between Intune, Microsoft 365, and identity services to meet business needs Assist with endpoint security initiatives, including device encryption, patching, and access control enforcement Document device standards, enrollment procedures, and administrative processes Security & Compliance Enforce endpoint and cloud security best practices Assist with identity protection, access controls, and security policy implementation Support vulnerability remediation and patch management efforts Ensure systems align with internal policies and applicable compliance requirements Work with internal teams and vendors to support business applications and infrastructure Participate in system upgrades, migrations, and cloud initiatives Identify opportunities to improve reliability, security, and user experience Maintain clear documentation and operational runbooks Opportunity for growth working with database, ERP, AI and other areas Physical Demands Remain in a seated position for extended periods Repetitive motion, such as typing or using a computer for extended periods Periodic standing or walking within the office environment Ability to lift to 15 pounds at times Experience 2–5 years of experience in IT support, systems administration, or a related role Working knowledge of Microsoft Azure administration concepts Experience managing user identities and access Strong troubleshooting and customer service skills Ability to build and maintain professional relationships Education Bachelor’s degree (B.A.) from four‑year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Benefits Medical, dental, vision, and prescription drug coverages Flexible Spending Account or Health Savings Account 401(k) contributions and fully vested company match Company paid STD, LTD and Group Life insurance Voluntary Life and AD&D coverage available Voluntary ancillary coverages for hospital, accident, and critical care Employee Assistance Programs Referral Bonus Generous Paid Time Off (PTO) and holiday schedule supplyFORCE is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr supplyFORCE