Control Systems Engineer
Virtual Vocations Inc
Providing essential Tier 1 support for industrial control systems, the remote INCS Support Specialist I will troubleshoot incidents, manage service requests, and monitor operational technology environments across designated shifts, ensuring seamless operations in manufacturing and industrial settings. Key responsibilities Serve as the first point of contact for INCS-related incidents and service requests, logging and tracking support tickets Perform initial triage and troubleshooting for industrial networks and associated systems, including PLCs and SCADA Document incidents and resolutions, assist with routine system checks, and ensure compliance with safety and cybersecurity protocols Required qualifications Associate's degree in Information Technology, Industrial Automation, Electrical Engineering Technology, Computer Science, Cybersecurity, or equivalent experience 1 to 2 years of experience in technical support, helpdesk, or field service roles, preferably in industrial or manufacturing environments Basic understanding of industrial control systems and operational technology Familiarity with industrial networking fundamentals and Windows-based systems Certifications such as CompTIA A+, Network+, or Security+ are preferred
Vacancy posted 12 hours ago
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