Medical Receptionist

Job Description

Job Description

***Immediate Hire – Join Our Award-Winning Team!***

Excel Cardiac Care, voted #1 Cardiologist in Keller, is seeking a highly organized, people-focused candidate to join our winning team. We are a patient-centered practice that believes in serving with passion and always doing the right thing.

With over 400 glowing Google reviews—far more than any other cardiology practice in the area —our reputation speaks for itself. If you're looking for a workplace where excellence, integrity, and compassionate care are top priorities, we’d love to hear from you!

***Prior experience in Physician office is a must!***

***We operate in a fast-paced environment. The ideal candidate is adaptable, resilient, and able to remain calm under pressure. Success in this role requires strong communication skills, a positive attitude, and the ability to accept constructive feedback while maintaining a high level of professionalism.***

Benefits

• Bi-Weekly pay with direct deposit
• Health Insurance
• Paid Time Off & Holidays
• Opportunities to grow with the practice
• Leading cardiology practice in the area.
• Key member of a small excellent team.

Major Responsibilities

• Welcome visitors by greeting, and with a big smile.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Answer and screen telephone calls in a courteous manner, and take messages for physician and other personnel.
• Maintain patient details by obtaining, and updating personal and insurance information.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Schedule appointments according to established policies and procedures.
• File records in appropriate sections of patient charts and keeps patient charts in proper order.
• Maintain organization and efficiency of front office, including office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

Requirements

• High school diploma or GED.
• Experience in a medical office setting.
• Knowledge of medical terminology and insurance practices.
• Knowledge of computer programs and applications.
• Skill in operating office equipment, handling paperwork/filing adequately.
• Skill in handling incoming phone calls and triaging appropriately.
• Skill in written and verbal communication.
• Skill in gathering, interpreting, and reporting insurance information.