TikTok Shop - Star Creator, Special Project Manager

Company Overview The global e‑Commerce US operation team at TikTok aims to deliver high quality products and a unique customer experience via TikTok’s platform. We are building an innovative, secure, and intuitive e‑commerce ecosystem for our users. Role Overview Project Manager – US E‑Commerce Team Responsibilities Develop in‑depth knowledge of e‑commerce creator operations, workflows, and systems. Use data‑driven insights to inform decisions, track performance, and uncover improvement opportunities. Collaborate with cross‑functional teams to align on priorities and execute business strategies. Identify and implement ways to optimize operational processes and increase overall productivity. Establish best‑in‑class frameworks for cross‑team collaboration and ways of working. Project Directions Creator Performance Management High potential TikTok Creator incubation Merchandising and matchmaking for top e‑commerce creators Creator content quality improvement Minimum Qualifications Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field. Strong analytical skills with a data‑driven mindset; able to leverage metrics to guide decisions. Experience in program/project management, consulting, change management, or operations strategy. Demonstrated ability to manage projects from inception through successful implementation and hands‑on experience in process optimization and scaling efficiency initiatives. Proven experience collaborating with or managing cross‑functional teams. Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and MS Project. Proficiency in SQL and BI platforms (e.g., Looker, Tableau) to extract and translate data insights into actionable recommendations. Strong communication and stakeholder management skills. Ability to thrive in a fast‑paced, dynamic environment. Preferred Qualifications Experience in e‑commerce, tech, or fast‑paced digital organizations. Familiarity with matrix or global organizational structures. Creative thinker and strategist with the ability to develop innovative solutions. Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at . Job Information Compensation Base salary range: $115,520 – $209,380 annually. Compensation may vary outside of this range depending on qualifications, skills, and location. Benefits Day‑one access to medical, dental, vision, 401(k) plan with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time (prorated upon hire). EEO Statement – Los Angeles County (Unincorporated) Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Criminal history may impact duties related to client interaction, confidential information handling, and exercising sound judgment. #J-18808-Ljbffr