Regional VIP Lead, Southwest Market [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional VIP Lead, Southwest Market based in United States.

This role is a high-impact, commercially driven position responsible for building and growing a VIP player base across a key U.S. region. You will act as the primary face of the brand for high-value players, developing relationships from first contact through long-term loyalty and retention. The position requires a strong outbound mindset, with ownership of pipeline creation rather than reliance on inbound leads. You will operate as a regional growth engine, combining relationship-building, commercial strategy, and data-driven decision-making. Working closely with retention, product, and marketing teams, you will help shape the VIP experience and influence product evolution. The environment is fast-paced, entrepreneurial, and highly performance-oriented, with direct impact on revenue growth and player engagement.

Accountabilities:

• Build and own a regional VIP pipeline by proactively identifying, targeting, and recruiting high-value players through outreach, referrals, events, and local network development.
• Develop and manage relationships with introducers, affiliates, and existing players to generate consistent warm VIP referrals and expand the player base.
• Own end-to-end VIP account management, delivering personalized, multi-channel engagement to maximize retention, loyalty, and lifetime value.
• Oversee bonus strategy and execution for assigned players, balancing engagement incentives with profitability and margin protection.
• Act as the voice of the player by feeding structured insights and feedback to product and retention teams to improve experience and offerings.
• Monitor player activity, identify behavioral changes, and proactively implement reactivation strategies to reduce churn.
• Partner with internal teams to refine the VIP lifecycle, from onboarding to long-term engagement milestones.
• Analyze player data and performance metrics to optimize outreach strategy, bonus allocation, and revenue impact.
• Ensure all activities comply with regulatory requirements, responsible gaming standards, and internal policies.
• Deliver against regional KPIs including acquisition, active player growth, and net gaming revenue targets.

Requirements:

• 2–5 years of experience in iGaming, online casino, sportsbook, VIP hosting, or player/account management roles.
• Proven track record as an outbound hunter, with experience building pipelines and acquiring high-value clients or players.
• Strong understanding of regional markets, including player behaviors, events, and networking opportunities.
• Commercially sharp mindset with the ability to assess risk, return, and value when managing bonus or incentive spend.
• Excellent interpersonal and communication skills, with the ability to build trust with high-net-worth individuals.
• Strong data literacy, including experience working with CRM tools, player dashboards, and performance analytics.
• Self-driven and highly accountable, with the ability to operate independently and manage regional performance targets.
• Deep passion for sports betting, gaming, or casino products, with the ability to understand and articulate premium player experiences.
• Strong EQ and ability to manage high-pressure or sensitive player interactions with professionalism.

Benefits:

• Competitive compensation aligned with experience and performance expectations.
• Performance-based incentives tied to regional KPIs and player value growth.
• Flexible remote working arrangement with regional autonomy.
• Opportunity to shape and build a VIP network from the ground up in a high-growth environment.
• Exposure to a fast-scaling digital gaming business with strong investor backing.
• Collaborative, entrepreneurial culture with significant ownership and impact.
• Career growth opportunities within a rapidly expanding organization.
• Inclusive workplace committed to diversity, equity, and equal opportunity.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.