Workforce Development Project Manager

Job Description

Job Description

Description:

The Workforce Development Project Manager leads workforce development initiatives for SALT Outreach's Homeless Veterans' Reintegration Program (HVRP). This position is responsible for developing employment opportunities, cultivating employer partnerships, coordinating workforce training and credential attainment, and managing participant progress toward employment and increased earned income.

Working collaboratively with the Veteran Services Supervisor, Senior HVRP Case Manager, Field Outreach Case Managers, Veteran Liaison, workforce agencies, employers, educational institutions, and community partners, the Workforce Development Project Manager ensures veterans actively participate in employment readiness activities and successfully transition into meaningful, sustainable employment.

This position serves as the primary driver of HVRP employment outcomes by building relationships with employers, expanding workforce opportunities, coordinating training and certifications, monitoring participant workforce progress, and strengthening employment retention.

Travel throughout Orange, Seminole, and Osceola Counties may be required to meet with employers, workforce partners, participants, and community organizations.

Requirements:

The functions of this position include:

1. Employer & Workforce Partnership Development

• Develop and maintain strategic relationships with employers throughout Central Florida.
• Identify employment opportunities that align with participant skills, experience, and career goals.
• Build partnerships with CareerSource, vocational schools, trade programs, apprenticeship providers, staffing agencies, colleges, unions, and workforce development organizations.
• Recruit employers interested in hiring veterans experiencing homelessness.
• Coordinate employer presentations, hiring events, networking opportunities, and job fairs.
• Promote veteran hiring initiatives and educate employers regarding the benefits of hiring HVRP participants.

1. Workforce Development & Career Advancement

• Develop individualized workforce development plans in collaboration with HVRP case management staff.
• Coordinate participant enrollment into vocational training programs, certification courses, apprenticeships, on-the-job training, and continuing education opportunities.
• Monitor participant completion of workforce training, certifications, credentialing programs, and employment readiness activities.
• Coordinate and facilitate workshops focused on resume writing, interviewing, workplace professionalism, financial literacy, digital literacy, career exploration, and other employment readiness topics.
• Identify workforce development opportunities that increase participant employability and long-term career advancement.
• Encourage continuous skill development that supports wage growth and career progression.

1. Employment Placement & Income Growth

• Match participants with employment opportunities that support long-term self-sufficiency.
• Coordinate interviews, employment referrals, and hiring activities between participants and employer partners.
• Assist participants throughout the hiring and onboarding process.
• Monitor participant employment status, earned income, promotions, and wage increases.
• Maintain ongoing communication with employers and participants to support successful employment retention.
• Develop strategies that promote career advancement beyond initial employment placement.

1. Workforce Performance Management

• Monitor workforce development progress for all active HVRP participants.
• Maintain tracking systems that monitor participant completion of employment plans, certifications, workshops, interviews, employment placements, income growth, and employment retention.
• Identify participants who are not progressing toward workforce goals and coordinate interventions with case management staff.
• Analyze workforce performance trends and recommend strategies to improve employment outcomes and grant performance measures.
• Collaborate with the Senior HVRP Case Manager to ensure participant documentation supports workforce activities and employment outcomes.

1. Documentation & Reporting

• Maintain accurate documentation of employer partnerships, workforce activities, participant training, employment placements, credentials earned, and employment retention.
• Track performance indicators required by the Department of Labor Homeless Veterans' Reintegration Program.
• Assist with reporting, performance monitoring, and quality improvement initiatives.
• Prepare workforce development reports for leadership and the Grants & Data Team.

This is not a full description of job duties and responsibilities and additional duties may be assigned by the direct supervisor, Director of Care Services and/or SALT’s Leadership Team.

Qualifications:

Requirements:

1. Bachelor's degree in social work, human services, healthcare or related field.
2. Excellent verbal and written communication skills
3. Strong problem-solving and interpersonal skills
4. Ability to work independently in the field and collaborate within multidisciplinary teams.
5. Organized, accurate, thorough, detail-oriented, and able to monitor work for quality
6. Must be able to stand and walk for prolonged periods
7. May need to walk/stand for up to 8 hours at a time with a standard break
8. Intermediate level with MS Excel, MS Word, and Google Docs.
9. Must have a valid driver’s license and personal vehicle.

Preferences

1. Lived experience as a veteran or prior military service.
2. Experience with workforce development, job placement, or employment counseling.
3. Experience in working with people experiencing homelessness.
4. Knowledge of VA services and veteran benefits systems.
5. Cultural competency and sensitivity toward veteran experiences, including PTSD and substance use.

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to stand, walk, sprint, run, and patrol for extended periods
• Must hear and see well (either naturally or with correction)
• Must be able to bend, stoop, squat, kneel, push, pull, and reach overhead
• Work in a fast-paced environment with frequent interactions with customers
• Ability to function with frequent temperature changes between indoors and out
• Work in various weather conditions, including heat, cold, and rain
• Stand and walk continuously for up to 8-10 hours during a shift while providing customer care
• Considerable amount of time using a telephone and/or computer
• Answer phone calls and communicate with colleagues and clients verbally throughout the day
• Use hands and fingers for typing and operating office equipment, such as printers and scanners
• Use hands and fingers for precise mouse movements and keyboard shortcuts
• Review and analyze printed materials for accuracy and quality
• Attend meetings and collaborate with team members in various settings
• Collaborate with colleagues and communicate professionally in person and via email
• Attend meetings and collaborate with team members when needed

EEO Statement:

SALT Outreach, Inc. provides equal employment opportunities to all employees and

applicants for employment and prohibits discrimination and harassment of any type

without regard to race, color, religion, age, sex, national origin, or disability status,

genetics, protected veteran status, sexual orientation, gender identity or expression, or

any other characteristic protected by federal, state, or local laws.

Drug Free Workplace Statement:

SALT Outreach, Inc. is dedicated to maintaining a safe and drug-free workplace. We strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working or being present on company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.