Project Lead

At ***
(
*** | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models
operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
*** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
Job Title:
Technical Analyst with AEM
Location:
Remote US
We are currently seeking a Technical Analyst with AEM expertise.
This role is Remote/US.
Requirements/Experience:
8+ Years of experience as a Techno Functional Analyst
Strong Web Content Management domain expertise like Adobe Experience Manager (AEM). 2 3 years of AEM hands on experience is a must. SharePoint, Jira, Confluence knowledge is an add on.
Creating user stories in Jira, providing basic wireframes to support user story requirements for the technical development team
Support Engineering Analyst and Product Mgmt as they conduct UAT/BAT testing cycles with business stakeholders and defect resolution with the development team
Collaborate with Engineering Analyst, Engineering PM and Product Mgmt to understand and analyze functional requirements, data and analysis needs, and operational requirements
Project experience involving building of rich interactive experiences for LLM powered interfaces such as chatbots, and content generators.
Understanding of UX patterns for AI systems, including feedback loops, loading states, and handling uncertain or incorrect AI behavior.
Analyze product specific performance and operational metrics to measure business outcomes
Analyze business requirements and document technical specifications, user stories, processes, and systems to ensure solutions meet business needs
Conduct data analysis to identify internal and external data source requirements, product feature optimization, process improvements
Develop metrics, generate dashboards, reports, and visualizations of trends and patterns
In partnership with QA, develop engineering testing plans across functional, unit, and regression testing cycles for each release
Troubleshoot and debug end user and stakeholder issues
Understand product roadmaps and bring new ideas for improvements
Proficiency in visual collaboration tools like Miro, project and issue tracking software like Jira are a plus
Looking at solutions from an end to end perspective and contributing towards crafting the approach and solution with product management, business stakeholders and technical teams
Learning from production insights and proposing improved future solutions
Analyzing trade offs between options and making recommendations on solutions / approaches
Being an Agile team member and thoroughly understanding your space
Hosting meetings for documentation and grooming user stories
Gathering and updating portfolio metrics on a periodic basis
Help drive discovery, design decomposition, spec writing, and UX acceptance for components in the component system.
Contribute to design critiques/component reviews with design, research, engineering, and platform teams.
The pay range for this role is ***- *** per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
***