Patient Accounts Rep - Full Time

Patient Accounts Representative

Come join our team and love what you do! We are currently hiring a full time Patient Accounts Rep for Fremont Hospital! The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments and resolve outstanding account balances. The Patient Account Rep responsibility includes the oversight and management of outstanding accounts receivable assigned to the Collector in a manner which will maximize the collection of cash and achieve the hospital's financial and business office performance objectives. The Patient Account Rep will work closely with collection agencies to organize the placement and recovery of bad debts. The Patient Account Rep is an integral part of the Business Office team and is responsible for ensuring that cash collections are maximized while the level of outstanding accounts receivable is maintained at or above defined targets. The Patient Account Rep is responsible for gathering and communicating critical information which will enable the hospital to meet all known payer requirements and thereby minimize the risk of payment reduction or denial.

Commuting to Fremont Hospital is easy! It is conveniently located near public transportation options such as AC Transit, BART, and the ACE Train.

Benefit & Rewards Highlights

• Retention Bonus Program if offered
• Loan Forgiveness Program if offered
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance

More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Must have a high school diploma.

Experience: Prefer two (2) years experience in a multi-faceted business office preferably in a health-care setting. Knowledge and experience with collections procedures and insurance coverage plans are preferred. Must have strong written and verbal skills; ability to deal effectively with all levels of hospital management and the public. Must be able to demonstrate average to high math skills. Prior experience with on-line Admission/Billing system desirable.

Additional Requirements: You may be required to successfully complete the Fremont Hospital's non-violent Crisis Prevention Intervention (CPI) training course within 90 days of employment and prior to assisting with preventative intervention measures. You may be required to work overtime and flexible hours.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.