Evening Tech Support Specialist - IT & AV Expert
National Geographic Society
The National Geographic Society in Washington, DC, seeks a Technology Support Specialist to deliver comprehensive support to customers, handling incidents and service requests while ensuring adherence to service level objectives. This role will require evening and weekend shifts to align with organizational efforts and includes responsibilities around troubleshooting technology issues and managing service requests across diverse communication channels. Ideal candidates will have a Bachelor's degree or equivalent experience with 2+ years in a Tier 1 Help Desk role and strong knowledge of Microsoft and Apple operating systems. #J-18808-Ljbffr National Geographic Society
Vacancy posted 6 days ago
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