Residential Supervisor

Job Description

Job Description

Position: Residential SupervisorCompensation:$70,000 - $80,000 yearlyDept:ResidentialType:ExemptReports To: Residential Managers/ Residential Director  Location:On Site 

Company Overview:

Shrub Oak International School (SOIS) is a therapeutic day and residential school for autistic children, adolescents, and young adults with complex co-occurring conditions. Located in northern Westchester County, Shrub Oak offers unparalleled educational opportunities for autistic students in a family-centric, supportive environment. We offer a variety of programs to meet the needs of students across the spectrum, and our curriculum is based on the most advanced and successful evidence-based clinical and academic approaches in ASD education.

As a school, SOIS maintains a smoke-free environment to ensure the health and safety of our students, employees, and community. We are a residential school located on a scenic 127-acre campus which includes multiple buildings and a working farm for student programming. The work environment will include both indoor and outdoor spaces.

 

Who We Are:

SOIS is a community of dedicated professionals that work together to find meaning with and for our students. We strive to make every day memorable in positive ways, and to manage students’ difficulties as a team. We are accountable, timely, and show up whenever needed to support our students and each other.
We are guided day-to-day by our four core principles.

• We Care
• We are Innovative
• We are Collaborative
• We are Resourceful

 

Benefits: (check for FT, PT or All)

• Reduced Cost Meals every shift on site (All)
• Employee assistance program (EAP) (All)
• Insurance coverage: Health, vision, dental, life, supplemental and pet insurance (FT)
• Flexible spending account (FSA) (FT)
• Generous Paid time off (PTO) (FT)
• 401k w/company match (FT)
• Tuition/Professional development assistance (FT)

 

Who You Are:

• You have a passion for working with the autism population and ensuring the safety and well-being of students and staff.
• You get the job done and are capable of strategic thinking while simultaneously rolling up to your sleeves to lead and teach by example.
• You have strong written communication skills, specifically involving documentation, progress notes, incident reports, and other related administrative tasks.
• You are skilled in managing challenging and aggressive behaviors, using effective de‑escalation, crisis‑prevention, and behavior‑intervention strategies.
• You are able to stay resilient, composed, and analytical in high‑stress or rapidly evolving situations, making urgent and accurate decisions.
• You have strong relationship‑building skills with students, families, and staff, fostering an inclusive, culturally competent, and supportive environment.
• You demonstrate the ability to multitask, manage competing priorities, maintain confidentiality, and keep accurate documentation and schedules.
• You are an effective mentor and leader with the ability to guide, motivate, and hold staff accountable while collaborating with interdisciplinary teams and working flexible hours.

 

Job Responsibilities:

• Coordinate direct‑care operations, ensuring DSP and 1:1 staff provide appropriate support to each student.
• Lead, mentor, and develop staff, including onboarding new employees and managing performance.
• Build respectful relationships with students, support their individual needs, and coach staff in managing challenging behaviors.
• Uphold policies, maintain accurate documentation, and complete administrative tasks such as shift logs, incident reports, and move‑in/move‑out support.
• Respond to crises and emergencies using SOIS protocols and report urgent situations according to policy.
• Ability to complete and maintain required TCIS and other training certifications, staying up to date with best practices
• Transport students in a company vehicle to day to day activities as required.

Please note: This job description is not a comprehensive list of tasks or responsibilities. Specific assignments can change within the relevant field and training of your position, with or without notice.

 

Position Requirements:

• Associate’s degree in human services or related field required; bachelor’s degree or higher preferred.
• Minimum 3 years of experience in high‑volume human services or customer‑service roles, including work with neurodivergent adolescents and young adults, especially those with autism in residential or school settings.
• Valid driver's license with the ability to pass a DMV driving abstract screening preferred; the ability to transport students in a company vehicle may be required.
• Experience supervising, mentoring, developing, and scheduling staff; strong organizational skills and ability to manage multiple priorities.
• Required experience in crisis management, de‑escalation, and handling aggressive or challenging behaviors; prior training in TCI/SCIP or similar techniques preferred.
• Direct experience assisting with hygiene and personal‑care needs; EMT/EMS, CNA/HHA/PCA, therapeutic, or clinical background preferred.
• Proficiency with Microsoft 365 preferred; experience conducting interviews is a plus; strong ability to coach staff and support professional growth.
• Due to the nature of work in supporting our students, all job description list the physical requirements for that position
• Our campus consists of some paved areas but primarily consists of grass, gravel paths and parking lots. Additionally, many areas of our building are fully accessible, however, as a historic building some areas are only accessible by stairs.
• You must be able to ambulate around the campus, including hills, stairs, grass and gravel.
• Student Facing Positions:
  • Must be able to react and move quickly during student crisis, both for the safety of the student and for the staff.
  • Must be able to run across the campus and throughout the school to catch/monitor an eloping student, and/or to remove yourself from an unsafe situation.
  • You must be able to pass TCIS (Therapeutic Crisis Intervention Training for Schools).
    • You must be able to bend, stretch, sit, stand, crouch or kneel for sustained periods of time if implementing a hold.
• Special Accommodations can be requested but will only be approved if the accommodation does not impact the ability to perform your position and it does not put yourself, a student, or any other staff member at risk of harm or injury.

 

Competencies:

• CPR
• First Aid
• Therapeutic Crisis Intervention Training for Schools (TCIS)
• Mandated Reporter Training

 

EEO Statement:

Shrub Oak International School is an Equal Opportunity Employer.  Reasonable accommodation can be requested to enable individuals with disabilities to apply for a job or to perform the essentials functions of their job. Requests may be approved if the position/department/school/students will not be adversely affected. Please advise us if you require a reasonable accommodation. Please see the full list of requirements for this position in the Position Requirements section.

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