Production Supervisor

Location: Cleveland, OH

Job Id: 348

# of Openings: 1

Company: Evergreen Cooperative Laundry

Position Overview

The Production Supervisor is an integral member of the team that plays a vital role in ensuring the success of the overall output of production in the facility. The Production Supervisor will be responsible for the facility’s performance, including Quality Control, Safety, and the overall supervision of the workforce. The Production Supervisor provides leadership and supervision for non-exempt level staff in the delivery of meeting our Key Performance Indicators (KPIs), according to our contractual agreement with the client.

Responsibilities

• Supervises work performed in the facility laundry areas including receiving, cleaning and distribution of laundry.
• May be assigned to one specific area but must be accessible to assist whenever needed.
• Completes end‑of‑shift/weekly reports and other required reports.
• Advises Human Resources with any hiring/termination needs and performance evaluations, as needed.
• Responsible for documenting/addressing employee’s unsatisfactory production performance and/or discipline issues as needed to correct unsatisfactory behavior within company’s established guidelines.
• Supervises employees, which includes the initial production training of the new hires prior to actual work performed.
• Assists in conducting periodic inventories.
• Routinely inspects linen for repair and/or disposal.

Leadership Development

• Must effectively communicate business expectations to all team members.
• Effectively supervises by developing, mentoring, and assessing the performance of staff.

Safety and Regulatory Compliance

• Maintains a safe working environment and continually trains employees in safety awareness.
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
• Monitor and ensure all regulatory compliance requirements impacting operations.

Culture

• Manages schedule adherence, assigns and directs work, appraises and motivates for performance.
• Maintain a harassment free environment with good employee morale by demonstrating good employee relations practices and utilizing HR consultation when needed.
• Practices Open Book Management Responsible for other duties as assigned.

Supervision

• Works under the direct supervision of the Production Manager.

Job Qualifications

• Ability to work in a fast-paced environment.
• Ability to work weekends and holidays.
• Ability to effectively interact with customers, suppliers, and employees. Must be able to communicate with and train others.
• Ability to multi-task and establish priorities.
• Ability to maintain control and organization in a constantly changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use knowledge of working environment to meet established goals and objectives.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, and Outlook.

Work Experience

• 5 years supervisory/management experience, preferably in laundry operations or similar environment.

Education

• High School Diploma.

Physical Work Demands

• Able to stoop, kneel, bend at the waist and reach daily for long periods.
• Able to walk an extensive amount of hours.
• Able to lift to 25 pounds occasionally.

Mental Work Demands

• Regular and on-time attendance.
• Variable work hours - hours occasionally exceed 40 hours per week.
• Works well with others.
• Self‑motivated.

Licenses or Designations

• None required.

Rate of Pay

$42,000 - $50,000 annually

Benefits

Living‑wage starting pay, commensurate with experience.

Health insurance options, including 100% paid employee medical benefits.

Paid time off.

Benefits for Employees with Over One Year

Accidental death and disability insurance and other supplemental plan options.

Life insurance.

Legal representation.

Retirement 401(k) plan.

Employee‑ownership opportunities.

Additional Wellness Programs.