Electrical Engineer II

Job Responsibilities:

• Receive, unpack, and validate customer devices in the system
• Engage with customers regarding equipment status and processing
• Perform accurate data entry of device and customer information
• Handle customer assets with care and professionalism
• Collaborate with FTC Service & Sales Teams and direct customer contacts
• Meet ISO9001 and internal service level objectives
• Interface assertively and positively with FTC personnel
• Maintain accountability for workflow and results
• Use FTC’s Oracle-based Service Operating System
• Adhere to company policies and service cycle targets
• Demonstrate flexibility and positivity during peak periods (overtime may be required)

Skills:

• Basic knowledge of RF systems including analog and digital modulations.
• Familiarity with LabVIEW and Python.
• Familiarity with regulatory standards such as TIA-102, TIA-603,
• EN300-113, EN300-086, UL, CE.
• Familiarity with the use of RF ATE (Automated Test Equipment): Vector / Network, Spectrum, Signal Analyzers, etc.
• Aptitude to independently learn new technologies.
• Strong organizational, planning and leadership skills.
• Comfortable and adaptable in a fast-paced, dynamic environment.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work well in a cross-functional team environment.

Education/Experience:

• Educational Background: Bachelor’s (BS) or Master's MS) degree in Electrical Engineering.
• Professional Experience: 2+ years of RF product test and regulatory experience (or equivalent).