Inside Sales Representative

Job Description

Job Description

Now Hiring: Inside Sales Representative – Home Care

Compensation: $50,000–$100,000 annually
Growth potential up to $100K based on performance, and meeting company goals.

Open Arms Home Care is seeking an experienced  Inside Sales Representative to join our growing team. This role is more than answering calls — you will be responsible for making and managing calls with families seeking care, serving as the initial point of contact, understanding their needs and reasons for seeking services, educating families on the services we offer, guiding them through the intake process, verifying insurance information, . The ideal candidate should be organized , responsive, and confident managing multiple opportunities while providing a professional and compassionate experience . Join our team helping convert inquiries into successful clients.

Responsibilities:

• Maintain daily call activity, 50 to 100 calls per day to support client inquires and follow-up.
• Serve as the first point of contact
• Complete intake calls to understand needs and reason for seeking services
• Educate families on Open Arms Home Care’s services and guide them through the intake process.
• Verify insurance information and gather required client details.
• Maintain accurate documentation and update client information.
• Collaborate with Recruitment, Coordination, and HR team to help ensure cases progress efficiently and in a timely manner.

Qualifications:

• 2+ years of experience in inside sales, intake, healthcare, or insurance
• Strong phone presence and communication skills
• Experience with Medicaid, Medicare, or MCOs (preferred)
• CRM experience
• Ability to manage multiple active cases
• Comfort in a fast-paced environment
• Bilingual English/Spanish (strongly preferred)

Why Join Open Arms Home Care?

At Open Arms Home Care, you’ll be part of a growing team where your efforts make a meaningful impact. We value dedication, results, and the relationships you build with families and clients.

Your hard work and performance will be  recognized and rewarded as you help contribute to the growth of our organization. Join a team where your success matters, your contributions are valued, and you have the opportunity to grow.

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person

Open Arms Home Care is a Philadelphia-area home care agency dedicated to helping clients live safely and comfortably in their own homes. We know caregiving is demanding, meaningful work, and we're committed to supporting the people who do it every day. As a caregiver with Open Arms, you'll receive competitive pay, health benefits, and a 401(k) with company match, along with flexible scheduling designed to fit your life. Our office team is responsive and hands-on, so you're never left without support when you need it in the field. We're a growing agency that values dependability, compassion, and initiative — and we invest in our caregivers because we know they're the heart of what we do. If you're looking for stable, rewarding work with an agency that treats you like more than just a number, we'd love to have you join our team.

Company Description

Open Arms Home Care is a Philadelphia-area home care agency dedicated to helping clients live safely and comfortably in their own homes. We know caregiving is demanding, meaningful work, and we're committed to supporting the people who do it every day. As a caregiver with Open Arms, you'll receive competitive pay, health benefits, and a 401(k) with company match, along with flexible scheduling designed to fit your life. Our office team is responsive and hands-on, so you're never left without support when you need it in the field. We're a growing agency that values dependability, compassion, and initiative — and we invest in our caregivers because we know they're the heart of what we do. If you're looking for stable, rewarding work with an agency that treats you like more than just a number, we'd love to have you join our team.