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Service Sales Representative

Patuxent Roofing and Contracting LLC

Job Description

Job Description

Job Title: Service Sales Representative Job Summary

As a Service Sales Representative, you will operate in a business-to-business (B2B) environment, managing an assigned territory and building a portfolio of accounts through referrals, prospecting, and networking. You will also mentor and lead a Junior Sales Representative, driving business growth while maintaining exceptional customer relationships.

Duties and Responsibilities
  • Represent the company with clients, architects, consultants, property managers, building owners, general contractors, and other key stakeholders.

  • Develop target lists and generate new business by selling service packages such as leak repairs, preventative maintenance, flashing upgrades, coatings, fit-outs, and small replacements.

  • Build and maintain long-term commercial client relationships, emphasizing customer service to drive referrals and repeat business.

  • Prospect and develop new accounts through cold calling, networking, lead follow-up, targeted marketing, and business development meetings.

  • Cultivate relationships with owners, contractors, and suppliers to expand market reach.

  • Participate in customer acquisition strategies and target market development.

  • Coordinate with production teams on replacements and service projects.

  • Conduct building measurements, verify dimensions, and perform test cuts as needed.

  • Prepare detailed take-offs, estimates, and proposals; follow up with customers to close sales.

  • Maintain and update the bid calendar; report status updates to the team.

  • Review contracts and Notice to Proceed (NTP) letters for accuracy in scope and pricing.

  • Collaborate with the Service Manager for project handoffs following bid awards.

  • Participate in post-project financial analysis and performance tracking.

  • Plan, oversee, and engage in marketing and outreach initiatives.

  • Perform other related duties as assigned.

Required Skills and Abilities
  • Knowledge of commercial roofing systems and experience in managing or estimating single-ply, asphalt, cold-applied, hot-applied, and metal projects preferred (but not required for the right candidate).

  • Proven experience managing and mentoring sales associates.

  • Minimum of 5 years of construction or industrial sales experience.

  • Demonstrated success in expanding market share and achieving sales goals.

  • Strong problem-solving skills with a results-driven, entrepreneurial mindset.

  • Excellent organizational, time management, and sales tracking abilities.

  • Outstanding written and verbal communication skills.

  • Proficiency in computer applications and CRM systems.

  • Ability to thrive in a fast-paced, competitive environment.

Education and Experience
  • High School Diploma or GED required.

  • Bachelor’s degree in Business or Construction Management preferred, but not required.

Physical Requirements
  • Prolonged periods of sitting and working at a computer.

  • Ability to lift up to 15 pounds occasionally.

Vacancy posted 28 days ago
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