Planning Assistant Coordinator

Job Description

Job Description

About the Role

We are seeking a highly organized Customer Service & Order Entry Specialist to join our growing team. This position serves as a key point of contact for customers while supporting production planning, order management, and supply chain operations. The ideal candidate will have strong Excel skills, experience managing large amounts of data, and the ability to provide exceptional customer service in a fast-paced manufacturing environment.

Key Responsibilities

• Process customer orders accurately and efficiently within the company ERP system.
• Serve as the primary point of contact for customer inquiries regarding orders, product availability, delivery timelines, and order status updates.
• Maintain and update customer records, order details, and inventory information.
• Enter, review, and validate order information to ensure accuracy and timely fulfillment.
• Support production planning activities by tracking orders, inventory levels, and production schedules.
• Coordinate with operations, production, purchasing, and warehouse teams to resolve order issues and ensure customer expectations are met.
• Monitor inventory availability and communicate potential shortages or delays.
• Generate and maintain reports related to customer orders, inventory, and production planning.
• Create and update work orders to support manufacturing and production operations.
• Analyze and manipulate data using Microsoft Excel to identify trends, maintain records, and support operational decision-making.
• Assist with maintaining accurate planning, production, and customer service documentation.

Required Qualifications

• 2+ years of customer service, order entry, administrative support, supply chain, or manufacturing support experience.
• Advanced Microsoft Excel skills, including:
  • VLOOKUPs
  • Pivot Tables
  • Data validation and manipulation
  • Working with complex spreadsheets
  • Troubleshooting and correcting spreadsheet issues
• Experience managing large volumes of data with a high level of accuracy.
• Strong computer skills and proficiency with Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proven organizational and time management skills.

Preferred Qualifications

• Experience working within a manufacturing, food production, or supply chain environment.
• Experience with Microsoft Dynamics 365 (D365) or a similar ERP system.
• Understanding of inventory management, production planning, scheduling, or order fulfillment processes.

Ideal Candidate

The ideal candidate thrives in a customer-focused environment and enjoys balancing customer communication with detailed administrative and order processing responsibilities. They are analytical, proactive, and comfortable working with data while ensuring customers receive timely and accurate service.

Benefits of This Opportunity

• Competitive pay: $24.00 - $26.00/hour
• Stable, full-time opportunity
• Collaborative team environment
• Opportunity to develop ERP, supply chain, and operational experience
• Career growth within customer service, planning, and operations functions

Keywords: Customer Service Representative, Order Entry Specialist, Customer Support Specialist, Production Coordinator, Sales Support Representative, Customer Operations Specialist, Supply Chain Coordinator, Order Management Specialist, Administrative Coordinator, Manufacturing Customer Service.

Job Type & Location

This is a Contract to Hire position based out of Northbrook, IL.

Pay and Benefits

The pay range for this position is $25.00 - $36.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Northbrook,IL.

Application Deadline

This position is anticipated to close on Oct 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.