Account Manager

Account Manager – Silq Job Type: Full time Location: United States (Remote) Base pay $70k to 80k Commission $20k to 50k OTE $90K to $140K + Benefits & Equity The Opportunity Love building relationships, solving problems, and growing a business? So do we. At Silq, we're changing the way companies move products around the world. By combining innovative technology with exceptional service, we're making global logistics smarter, simpler, and more transparent. We're looking for a highly motivated, commercially minded Account Manager who wants to do more than manage shipments. You'll own client relationships, help businesses navigate complex supply chains, and uncover opportunities to grow your portfolio and revenue. This is a fast-paced, high-impact role for someone who thrives on ownership, loves a challenge, and wants their hard work to translate into real results and career growth. You don't need to be a logistics expert on day one. If you bring exceptional communication skills, strong business instincts, and the ability to manage complexity, we want to meet you. What You'll Own Build Relationships That Last Own the client experience from onboarding through long-term account growth. Become a trusted advisor by understanding each client's business, priorities, and supply chain challenges. Deliver proactive, transparent, solution-oriented communication with a strong sense of urgency. Lead client escalations, align internal teams, and turn challenges into opportunities to build trust. Drive Revenue & Grow Your Portfolio Partner with Sales to accelerate client onboarding, expand relationships, and increase share of wallet. Deliver fast, accurate, competitive freight quotes with multiple options that help clients make confident decisions. Identify opportunities to expand services, including Inspections, Insurance, Consolidation, and Linehaul. Monitor account performance, revenue, margins, and shipment trends to uncover new growth opportunities. Lead Quarterly Business Reviews that demonstrate value and strengthen client partnerships. Champion Technology & Client Experience Drive adoption of the Silq App for quoting, approvals, shipment visibility, and reporting. Monitor account health and shipment data to ensure clients have accurate, reliable information. Identify process gaps, anticipate challenges, and work with Operations, Procurement, and Product to improve the client experience. Bring the voice of the customer into conversations that help shape better technology and workflows. Raise the Bar Take ownership, move quickly, and communicate before being asked. Collaborate across teams to solve problems and deliver exceptional outcomes. Share knowledge, support teammates, and help build smarter, more scalable ways of working. What Makes a Great Fit 2–5+ years of experience in account management, client success, logistics, operations, production management, or another fast-paced, client-facing role. Exceptional communicator with the ability to build trust quickly, navigate challenging conversations, and strengthen client relationships. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast. moving environment. Strong sense of urgency, accountability, and a proactive, solution-oriented mindset. Commercially driven with a passion for growing revenue, identifying opportunities, and delivering results. Tech-savvy and comfortable leveraging data, dashboards, and insights to drive better decisions. Positive, collaborative, can-do attitude with a willingness to roll up their sleeves and make things happen. Bonus Points: Experience in international freight forwarding, ocean or air transportation, or supply chain management. Why Silq? Big goals. Real ownership. Room to grow. We're building a team of ambitious people who want to make an impact, challenge the status quo, and grow alongside the business. At Silq, you'll have the opportunity to own meaningful client relationships, contribute directly to revenue growth, work with innovative technology, and build your career in an evolving industry. We value people who work hard, think creatively, support their teammates, and know how to have some fun along the way. Ready to build something great? Come grow with us. Benefits: Competitive incentive pay plan Benefits package including Medical Dental and Vision Paid Time Off Quarterly rewards Employee Stock Options (Series A Funded Company)