Front Desk
$15 per hourHealthCARE Express Shreveport
Front Desk
Do you make great first impressions? Are you someone who never meets a stranger? If so, HealthCARE Express is looking for reliable, energetic individuals to join our Director of First Impressions (D.O.F.I.) team. As the face of the company, this front desk position plays a critical role in our organization and patient care.
Responsibilities:
- Greeting patients, verifying their information, and providing assistance when needed.
- Answering phone calls courteously and promptly.
- Ensuring clinic forms are replenished.
- Maintaining accurate payment records for patient accounts.
- Scanning patient information, verifying insurance, and maintaining confidentiality in line with HIPAA regulations.
- Addressing patient concerns in a timely manner.
- Working professionally with both patients and medical staff.
- Remaining flexible for cross-training opportunities.
- Occasionally taking on tasks outside the usual scope of practice to help drive our organization's mission forward.
Compensation: $15.00 and up per hour, depending on experience.
Schedule: 12-hour shifts, rotating Saturdays, 30+ hours per week.
Benefits: Health Insurance, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability, Accident Insurance, Critical Illness, Benefit Time Off, and Bereavement Leave.
Job Requirements Success in this role requires strong organizational skills, strict confidentiality, effective communication, and exceptional customer service. You should also be familiar with clinical office operations and basic computer systems. This position plays a pivotal role in the growth of our organization. We encourage personal development and pride ourselves on a fun work environment, complete with monthly themed dress-up days.
About Us Health CARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana.
Training New hires may have to attend a 4-day training session in Texarkana, TX, as part of the onboarding process.
Healthcare Express$16 - $35 per hour
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