Sr. Product Manager, Global Loyalty Rewards

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Visa will accept applications for this role until at least 11-12-2026Job DescriptionThe TeamVisa’s Issuing Solutions is a dynamic business unit within the Value-Added Services (VAS) organization, focused on delivering innovative products that enhance issuer processing and cardholder experiences. The Global Loyalty team enables Visa’s clients to foster lasting primary-spend relationships and deep engagement with their customers by providing scalable and differentiated loyalty solutions. Working within this team means collaborating with talented colleagues across technology and business to deliver impactful products and drive growth.You will report to the Director of Global Loyalty Rewards and work closely with the Digital Processing Solutions (DPS) team to bring differentiated loyalty capabilities into the DPS Credit value proposition.All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.The RoleAs a Sr. Product Manager on the Global Loyalty team, you will design, launch, and scale a global solution enabling high-impact rewards programs that drive meaningful consumer engagement.Own the product lifecycle, roadmap, and backlog, translating client and business needs into requirements and partnering with technology and design teams to deliver features from concept through launch and ongoing optimizationLead commercialization and go-to-market strategy, including market evaluation, business cases, pricing, positioning, governance, and profitability planningEngage in strategic planning and discovery, by serving as the voice of the customer, to define phased scope and delivery approaches that balance near term impact with long-term scalabilityPartner with sales engineering and solutioning teams on pilot client launches, using implementation insights to refine requirements and shape a scalable product roadmapManage the global client pipeline and equip regional teams with the tools, training, and support needed to sell, onboard, and manage clients and their rewards programs successfullyLeverage data analysis to inform product enhancements and optimize user experience, constantly seeking opportunities for improvement through actionable insightsEstablish and track key metrics to monitor product health and progress toward team objectivesCollaborate with cross-functional groups, internally and externally, including technology, legal, pricing, risk, sales, etc., to ensure successful product enablement and regulatory adherence in global marketsVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.Visa will accept applications for this role until at least 11/12/26.QualificationsBasic Qualifications8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhDPreferred Qualifications9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhDProven experience developing and launching scalable software products, ideally in the payments and/or technology industries, that support client and consumer experiencesDemonstrated ability to collaborate with global teams and build strong relationships with internal and external partnersExperience organizing, managing, and implementing complex projects directly or through supervision, with strong attention to detailExceptional written, verbal, and storytelling skills, with the ability to influence and engage diverse audiencesExperience in roles such as product manager, product owner, business process analyst, or sales operationsExperience applying Agile principles across design, development, testing, and product management; CSM, CSPO, or equivalent certification preferredExperience enabling loyalty and rewards programs, particularly with issuers and/or processorsExperience identifying, assessing, and managing tradeoffs in product developmentExperience detecting points of failure and developing error-handling approaches that strengthen product resiliencyInformation for US ApplicantsFor roles located in the US, the estimated salary range for this position is $153,500 to $289,300 USD per year, which may include potential sales incentive payments (if applicable). If you are located in Colorado, the estimated salary range for this position is $ to $ USD per year. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work HoursVaries upon the needs of the department.Travel RequirementsThis position requires travel 5-10% of the time.Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO EmployerQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.SummaryLocation: US - Denver, CO; US - Austin, TX; US - Foster City, CAType: Full time