Director of Customer Experience & Operations
Sun Life
Sun Life U.S. is seeking a Customer Service Director to drive excellence across specialty markets by leveraging co-sourcing and shared resources. This role focuses on achieving superior call center performance through integrated operations, quality assurance, and resource management, aligned with corporate goals. The Director will hire and train staff, manage performance, and ensure compliance with privacy and legislative requirements while striving for improved member and provider satisfaction #J-18808-Ljbffr Sun Life
Vacancy posted 2 days ago
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