Receptionist

Job Description

Job Description

About Las Vegas Floral Wholesale

Las Vegas Floral Wholesale is a family-owned and operated wholesale floral supplier proudly serving the Las Vegas floral community since 1993. For more than 30 years, we have built a reputation for providing florists, event professionals, hotels, casinos, and businesses with the highest quality fresh flowers, floral supplies, and exceptional customer service.

We are seeking a professional, organized, and dependable Receptionist to join our team. This position serves as the first point of contact for our customers while providing administrative support to ensure the office operates efficiently each day.

Job Summary

The Receptionist plays a vital role in creating a welcoming and professional experience for customers, vendors, and visitors. This position is responsible for providing exceptional customer service while supporting the daily administrative operations of the office. The ideal candidate is detail-oriented, highly organized, and enjoys working in a fast-paced environment where customer service and teamwork are top priorities. This role also supports the showroom by helping maintain product organization and presentation while assisting other departments as business needs require.

Key Responsibilities

Customer Service & Front Desk

• Greet customers, vendors, and visitors with a friendly and professional attitude.
• Answer, screen, and direct incoming phone calls.
• Respond to customer emails and assist with general inquiries.
• Assist customers with product questions and basic order information.
• Process customer checkout transactions accurately and efficiently.
• Create a positive first impression while delivering exceptional customer service.

Administrative Support

• Provide administrative support to the Operations, Sales, and Management teams.
• Receive, sort, and distribute incoming mail and packages.
• Maintain organized filing systems and office records.
• Assist with office supply inventory and replenishment.
• Support daily administrative functions and special projects as assigned.

Showroom & Office Support

• Price and organize hard goods and preserved inventory.
• Help maintain attractive product displays and showroom presentation.
• Monitor inventory levels and communicate replenishment needs.
• Support the sales and warehouse teams as business needs require.
• Assist with light cleaning and general housekeeping to maintain a clean, organized, and welcoming office and showroom environment.

Requirements & Preferred Qualifications

• Minimum one (1) year of floral experience in a retail floral shop or floral wholesaler is required.
• Previous receptionist, administrative assistant, cashier, or customer service experience preferred.
• Strong customer service and communication skills.
• Excellent organizational, multitasking, and time management abilities.
• High attention to detail and accuracy.
• Comfortable learning new computer software and office systems.
• Proficient in Microsoft Office and email.
• Professional appearance and positive attitude.
• Bilingual (English/Spanish) preferred.
• Ability to stand for extended periods and lift up to 30 pounds.

Benefits

• Full-Time Position
• $18.00–$20.00 per hour, based on experience
• Health Insurance Options
• Paid Time Off (PTO)
• 401(k) Retirement Plan

If you have a passion for customer service, enjoy working in a team-oriented environment, and have experience in the floral industry, we'd love to hear from you and welcome you to the Las Vegas Floral Wholesale team.