Customer Service Representative for Printing and Sign company

Customer Service Representative for Printing and Sign company Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Sacramento, CA is looking for an experienced Customer Service Representative. We have a fast-paced and creative work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer. Job Summary Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Please note that this is an in-office position and remote work is not an option at this time . Responsibility Overview Provide service to customers in our office, over the telephone, and by email. Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects. Skills we are looking for A positive, very detailed oriented people pleaser A willingness to be proactive and take action Team player that can work with others to deliver a project on time Previous experience in business to business Printing and signage experience Understanding of direct mail and automated marketing Experience with PrintSmith POS software Compensation: $21.00 - $26.00 per hour #J-18808-Ljbffr PIP