Compliance Manager

General Function Assists Chief Compliance Officer in advocating and facilitating the development, implementation, communication, and maintenance of corporate‑wide Compliance Risk Management (CRM). Responsible for all facets of the Deposit Line of Business compliance program to ensure full compliance with state and federal laws, rules, and regulations (i.e. E, DD, CC and UDAAP). Actively engaged and readily available to work with Executive Line of Business Division Head to address compliance matters. Manages Line of Business compliance staff. Responsible for managing the identification and assessment of risks (Regulatory Requirements, Responsible Banking) and the execution of procedures to evaluate the Bancorp’s compliance with laws, regulations and industry standards. Evaluates efficiency and effectiveness of existing programs, processes, and controls within departmental operations and proposes and implements solutions. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities Assists the Chief Compliance Officer with the overall management of the Bank's compliance program. Responsible for developing, strengthening, and implementing the line of business compliance program in compliance with existing laws and regulations, including governance, policies and procedures, monitoring, reporting, communications, and education. Initiates and facilitates collaborative alliances with line of business risk manager, affiliate management, and corporate partners to ensure line of business compliance program is adequately managed. Assists in the development of strategic CRM goals and tactical and strategic planning systems. Communicates significant issues to senior management. Serves on various task forces or discussion groups to address compliance related issues. Oversees evaluations of line of business compliance processes and procedure effectiveness across affiliates. Identifies opportunities, establishes action plans, and drives solutions to continuously improve compliance program, and increase efficiency. Liaisons with regulators as appropriate. Partners with the Director of compliance communications and Training department to develop awareness, training, and required continuing education programs as it relates to specific laws and regulations. Provides leadership, coaching, and assessment to ensure optimum team and individual performance in support of department, division, and Bancorp goals. Builds industry relations through industry networking. Maintains a cutting‑edge awareness of division goals, regulatory and legislative developments, and industry trends. Assumes additional responsibilities and leads special projects as assigned. Participates in the analysis of lending policies and procedures, including scoring systems, strategic priorities, market share data, lending trends, external influences, current regulatory focuses, previous examination findings, and input from audit; conducts interviews and discussions with managers at all levels to understand the lending process, lending guidelines and technology platforms. Analyzes data by numerous delivery channels, geographic area, product types, facility, and even employee or officer to identify risks and develop and recommend scope or target for the review, corrective action or performance gap closure. Develops and executes strategies for closing gaps in performance. Assesses the adequacy of the business units/affiliates recommended corrective action to the issues or gaps identified. Develops and reports findings to senior management regarding their business lines (Legal, Audit, and Senior level operating committees). Works with senior leadership to set strategic direction for department and execute on those goals and objectives. Participates and/or leads regular meetings with peers to build and maintain knowledge of current and emerging issues and risk in the environment. Reviews and implements approved solutions for the Regulatory Monitoring and Change management program ownership. Reviews and escalates compliance testing results. Contributes updates to the compliance risk assessment. Supports post‑implementation validation based on risk rating. Reviews reporting from the Councils for use by the Regulatory Change management Committee. Areas of responsibility and accountability within compliance include consumer, commercial, wealth & asset management, testing & practices, financial crimes and all other relevant and applicable laws and regulations. Supervisory Responsibilities Manages staffing to ensure optimal performance in meeting the Risk Management Division's goals and the objectives of contributing to the Bancorp continued success in the Financial Services Industry. Assists in the recruiting process; conducts interviews and provides candid, timely feedback. Ensures proper orientation formal and informal for assigned employees. Identifies challenging work assignments, mentoring and education programs to give employees exposure to proactive problem solving throughout the company. Develops and maintains ongoing two‑way timely and clear performance feedback to maintain healthy, proactive work relationships. Encourages open dialogue that promotes creative and out of the box problem solving skills. Researches and supports participation in leadership and skills based training for all staff levels. Participates in the mentoring program to help staff and senior auditors reach their professional goals. Aggressively prepares all levels of staff for future. Minimum Knowledge, Skills and Abilities Required Bachelor's degree or equivalent work experience required. Demonstrates working or functional proficiency sufficient to apply the use of software applications (Microsoft Office Suite) without assistance and minimal supervision. Ability to understand and conceptualize basic statistical analysis and theories. Solid experience in manipulating (validating, correcting, reformatting, and transforming) data into more than one format (e.g., spreadsheets, flat files, databases, etc.). Strong analytical skills required to gather, assess and present quantitative and qualitative data. #J-18808-Ljbffr