Product Support Engineer

Job Description

Job Description

Are you an experienced Electrical Engineer who enjoys solving complex problems at the intersection of **analog, digital, and RF systems**? We're partnering with a **highly respected organization in the advanced communications space** to identify a Product Support Engineer who will play a critical role in sustaining and launching high‑reliability electronic products.

This position offers hands-on technical depth, cross-functional collaboration, and the chance to influence products from early production through full lifecycle—without being stuck behind a desk.

What You'll Do

In this role, you'll act as a bridge between design engineering and manufacturing, working closely with multidisciplinary teams to ensure products perform as intended in real-world conditions.

Key responsibilities include:

• Troubleshooting electronic assemblies to the **component level** (analog, digital, and/or RF)
• Investigating production yield issues and driving root-cause analysis
• Designing and executing engineering experiments to validate solutions
• Supporting new product introductions and resolving prototype issues
• Identifying and qualifying alternate components to address shortages or obsolescence
• Recommending design, process, and test improvements to enhance quality and throughput
• Partnering with Quality and Supply Chain on material and manufacturing issues
• Providing technical guidance and leadership to technicians and junior engineers

You'll work in a lab environment closely connected to manufacturing, with access to industry-standard test equipment and real hardware—not simulations alone.

What We're Looking For

• Bachelor's degree in electrical engineering (or equivalent experience)
• 6+ years of relevant experience (less with an advanced degree; more without a degree)
• Strong hands-on troubleshooting skills at the board and component level
• Experience analyzing and supporting analog, digital, and/or RF circuitry
• Comfort working independently while collaborating across teams
• Ability to lead small technical efforts and mentor others
• Eligibility to obtain a U.S. Security Clearance (no clearance required to start)
• Experience with complex communication systems, manufacturing environments, or component qualification is a plus—but not required.

Why This Role Stands Out

• Work on **mission-critical electronic products** with long-term impact
• High technical ownership without people-management burden
• Stable, well-funded environment with strong engineering culture
• Competitive compensation, full benefits, and relocation support if needed

Compensation:

Target base salary range: **$95,000–$160,000** (flexible based on experience and location), plus a comprehensive benefits package.

Ready to Explore This Opportunity?

If you're a problem-solver who enjoys digging deep into hardware issues and wants exposure to advanced electronics in a highly respected, confidential environment, we'd like to talk.