Receptionist / Accounting Clerk
Oliver Ford
Position Summary The Receptionist / Accounting Clerk provides front-office, administrative, and accounting support to help ensure the daily operations of the dealership run smoothly. This position serves as a primary point of contact for customers and assists the accounting department with a variety of clerical and transactional responsibilities. Because dealership needs and workloads may vary, this position requires flexibility, strong teamwork, and a willingness to cross-train in multiple office functions. Primary Responsibilities
- Answer incoming telephone calls in a professional and courteous manner and direct calls to the appropriate department or employee.
- Greet customers and visitors and assist or direct them as needed.
- Maintain a professional, organized, and welcoming reception/front-office area.
- Prepare and organize the daily bank deposit, including verifying supporting documentation and ensuring accuracy.
- Provide backup coverage for the cashier position as needed.
- Receive and process customer payments when providing cashier coverage.
- Assist the accounting department with routine clerical and administrative tasks.
- Perform data entry, filing, scanning, copying, document organization, and record maintenance.
- Assist with processing, organizing, and verifying dealership paperwork.
- Cross-train in various accounting and office functions to provide coverage during employee absences, vacations, high-volume periods, or other operational needs.
- Assist other departments with administrative or clerical responsibilities when appropriate.
- Maintain confidentiality of customer, employee, and dealership financial information.
- Follow established dealership accounting procedures, internal controls, and company policies.
- Communicate professionally with customers, vendors, coworkers, managers, and ownership.
- Identify discrepancies or concerns and communicate them to the appropriate manager.
- Perform other related administrative, accounting, cashier, and clerical duties as assigned.
- Strong customer service and communication skills.
- Professional and friendly telephone and in-person demeanor.
- Strong attention to detail and accuracy.
- Basic accounting, bookkeeping, or office experience preferred.
- Comfortable working with computers, office equipment, and business software.
- Ability to learn new systems and procedures.
- Strong organizational and time-management skills.
- Ability to handle multiple responsibilities and changing priorities.
- Ability to handle cash, checks, credit card transactions, and financial information responsibly.
- Ability to maintain confidentiality.
- Dependable attendance and punctuality.
- Willingness and ability to cross-train and provide coverage in multiple office functions.
- Ability to work independently while also contributing as part of a team.
- Hands-on training and mentorship
- Competitive hourly pay
- Chance to gain valuable skills in both customer service and accounting
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