PT Esthetician - Customer Experience/Office Manager

PMD BEAUTY

Job Description
Job Description
Who We Are
At PMD Beauty , we don’t just sell skincare; we build Brilliant Confidence. As a premier beauty tech leader, we specialize in smart, safe, and innovative tools that empower our global community to look and feel their best. We are a fast-paced, high-growth team that thrives on cutting-edge technology, high-end aesthetics, and an unwavering commitment to quality.
The Role
We are seeking a Customer Experience & Product Specialist to join our Operations team in Draper. This isn't your average support role—you will be the voice of our brand and an internal product champion. You’ll blend professional skincare expertise with operational efficiency to build lasting customer loyalty and streamline our global support processes.
We’re looking for a proactive, positive professional who can bridge the gap between technical product knowledge and world-class service.
Core Responsibilities
1. High-Touch Customer Support
Provide expert-level support via email, resolving concerns with empathy and precision.
Troubleshoot product issues and provide technical guidance.
Educate customers on skincare best practices and optimized tool usage.
Engage with our community by responding to brand reviews across multiple platforms.
2. Skincare Consultation
Online consultations with potential customers to discuss skincare goals and concerns and guide them to the right products to achieve their goals.
Be the expert voice for internal teams on product knowledge
3. Office Management
Track and report on customer service KPIs and sentiment to the leadership team.
Assist in managing office inventory and essential supplies.
Identify opportunities to improve internal workflows and the overall customer journey.
The Ideal Candidate
The Professional: You are a Licensed Esthetician with a deep passion for skincare science.
The Techie: You are comfortable (or quick to learn) eCommerce tools like Shopify, TikTok Shop, HelpScout, and BazaarVoice .
The Communicator: You have a "positive-first" personality and can turn a frustrated customer into a brand advocate.
The Strategist: You are highly organized, detail-oriented, and always looking for a more efficient way to get things done.
The Culture Fit: You are collaborative, eager to bring new ideas to the table, and genuinely care about the success of the collective team.
Why PMD Beauty?
This is an opportunity to work closely with a passionate team to build a brand people don’t just buy from—but connect with and trust. If you’re ready to contribute to a culture of innovation and help us redefine the beauty industry, we want to meet you.

Vacancy posted 7 days ago

Similar jobs that could be interesting for youBased on the PT Esthetician - Customer Experience/Office Manager in Draper, UT vacancy

Customer Experience Manager
...Customer Experience Manager At Orion180, we don't just stand out for what we do; we shine because of how we do it. Our mission is to deliver... ...cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment...
Suggested
Work at office
Orion180
Draper, UT
1 day ago
Tanning Consultant
$14 - $18 per hour
...represent our brand, and provide our clients with exceptional customer service. Our ideal candidate is highly motivated to achieve... ...Excellent verbal and written communication skills Proven experience in retail/customer service environment Must be able to stand...
Suggested
Hourly pay
Full time
Part time
Flexible hours
Night shift
Palm Beach Tan
Draper, UT
2 days ago
Licensed Esthetician
...Best! As a Hand & Stone Licensed Esthetician, you are part of a team that makes... ...month! With innovative services, customized treatment plans, and building relationships... ...sales goals as outlined by spa management Create excellent experience for members/guests through...
Suggested
Part time
Flexible hours
Afternoon shift
Hand & Stone - 1851 W Traverse Pwky STE B - Lehi, UT
Lehi, UT
1 day ago
Client Success Manager
$50k - $60k
...strategies, fostering lasting partnerships for positive impact. About the role We're looking for a Client Success Manager with 2+ years of experience. Responsible for client relationships, digital marketing strategy development, campaign execution, and team...
Suggested
Full time
Temporary work
SEO Werkz
Riverton, UT
1 day ago
Delivery Helper (PT or FT)
$20 per hour
...Assist in loading and unloading packages from vehicles; Sort and organize packages for efficient delivery; Communicate effectively with team members and customers; Maintain a clean and organized work environment; Track and log all packages accurately...Hiring Immediately...
PTS card
Weekly pay
Immediate start
Flexible hours
Senpex
Riverton, UT
3 days ago
Client Success Manager
...division of Morgan Stanley Wealth Management, provides workplace... ...development, and your entire employee experience. We recognize that our... ..., actively managing customer expectations to ensure maximum... ...than 80,000 employees in 1,200 offices across 42 countries. At Morgan...
Full time
Morgan Stanley
Sandy, UT
more than 2 months ago
Customer Success Manager
...Job Description Job Description Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients... ...and new service offerings to clients to enhance their experience. Cultivate commercial relationships to promote Outcode...
Outcode Software
Draper, UT
21 days ago
Amazon Flex Package Delivery Driver
$18 - $21.5 per hour
...delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule,... .... Questions? Contact Amazon Flex Driver Support at (***) ***-**** (5 a.m. – 7 p.m. PT) or click “apply” below to learn more....
PTS card
Extra income
Contract work
Self employment
Start working today
Flexible hours
Weekday work
Amazon Flex
Sandy, UT
20 hours ago
Office Clerk (Part-Time)
...Office Clerk (Part-Time) Intermountain Farmers Association (IFA) is a regional farm... ...do a receiving, make a transfer, invoice customers Learn our manufacturing process Keep... .... High School diploma or GED preferred. Experience with animal agriculture is desirable....
Part time
Work at office
Monday to Friday
Intermountain Farmers Association
Draper, UT
4 days ago
Line Cook (PT) - Draper
...6 years or older 2. Current Food Handler's Permit 3. Food experience preferred, but if you're awesome we'll train you 4. You like... ...average over $2.00/ hour in tips 3. We promote from within! A manager position might not be too far away if you want it. 4....
PTS card
Afternoon shift
Cubby's LLC
Draper, UT
19 days ago
Standard Driver (FT or PT)
$15 - $22 per hour
...vehicle in a safe and responsible manner; Follow all traffic laws and company policies; Communicate effectively with dispatch and customers; Load and unload vehicles onto the transport trailer; Inspect vehicles for damage before and after transportation; Maintain accurate...
PTS card
Immediate start
Flexible hours
Auto Driveaway Transport Logistics
Sandy, UT
3 days ago
Food Prep (PT) - Draper
...6 years or older 2. Current Food Handler's Permit 3. Food experience preferred, but if you're awesome we'll train you 4. You like... ...average over $2.00/ hour in tips 3. We promote from within! A manager position might not be too far away if you want it. 4....
PTS card
Cubby's LLC
Draper, UT
19 days ago
Recovery Technician
...compassion, and creating change. Working at Athlecare is a special experience where you get to work with clients on a regular basis. They... ...an excellent position for those who are seeking experience for PT, chiropractor, or PTA schooling. Requirements: ~18 years or...
PTS card
Part time
Relief
Athlecare LC
Draper, UT
4 days ago
Office Manager (Working Manager)
...seeking a high-energy, detail-oriented Office Manager to lead our administrative operations in... ...Software Expertise: Extensive experience using Service Titan is strictly required... ...Bilingual (English/Spanish) is a plus. Customer Service: Strong customer service experience...
Work at office
Overhead Door Company of Salt Lake-Residential
Sandy, UT
7 days ago
Clerical Staff (Assistant)
...assistants include: Answering employee questions Processing incoming mail Creating and distributing documents Providing customer service to organization employees Serving as a point of contact with benefit vendors/administrators Maintaining computer...
Arisa iS Energy
Draper, UT
1 day ago
Growth Customer Success Manager
...Growth Customer Success Manager At BILL, we believe in empowering the businesses that drive our economy... .... We're remote-first, with office spaces in San Jose, CA and Draper, UT... ...valuing each person's unique skills and experiences. We'd love to hear from youyou might...
Temporary work
Work at office
Remote work
Flexible hours
Bill.com
Draper, UT
20 hours ago
Office Manager / Creative Admin
...Administrative assistant / officer position available for Business Development. Full time with Medical Insurance and part-time available... ...(flyer, etc.), social networks, Facebook, etc.; website experience is a plus. Language: Excellent English & Chinese written and communication...
Full time
Part time
Work at office
TradeJobsWorkForce
Lehi, UT
4 days ago
Physical Therapist Assistant
...below: Assures all program participants receive scheduled PT (Physical Therapy) treatments and documents therapy session or... ...abilities required to perform the job: Education and Experience: High School Diploma or equivalent One year experience...
PTS card
Relief
Sevita
Riverton, UT
1 day ago
Pizza Delivery Driver
$21 per hour
...Days, Nights and weekends available . Our Drivers are friendly, customer-service people who offer a smile when delivering our pizzas.... ...Customer Service Oriented Basic Math Skills Hours: FT-PT flex Must crosstrain to answer phones and help make food Must...
PTS card
Flexible hours
Shift work
Night shift
Weekend work
Marco's Pizza
Sandy, UT
2 days ago
CNA/CAREGIVERS NEEDED FT/PT
Job Description Job Description VALENCIA AT DRAPER ASSISTED LIVING AND MEMORY CARE IS HIRING!!!We are a welcoming assisted living and memory care community dedicated to providing compassionate, high quality care in a supportive, team-oriented environemnt. We are looking...
PTS card
Full time
Part time
Shift work
Valencia at Draper
Draper, UT
29 days ago
Physical Therapy Tech
$1,500 per month
...healthcare career with Mountain Land Physical Therapy! Work directly with licensed Physical Therapists, gain hands-on clinical experience, and join our Pre-PT Pathway, where over 90% of graduates are accepted into Doctor of PT programs. Why Join Us? Scholarship...
PTS card
Hourly pay
Full time
Part time
Relocation package
Flexible hours
Day shift
Mountain Land Physical Therapy
Sandy, UT
20 hours ago
Physical Therapist
...programs for new staff, program participants, and PT/PTA students Write service summaries as requested by case manager/program director and maintain daily billing... ...'s Degree in Physical Therapy One year’s experience preferred State licensure in physical therapy...
PTS card
Full time
Relief
Sevita
Riverton, UT
20 hours ago
Dental Office Assistant (Riverton)
...Dental Office Assistant – Full-Time Professional Dental & Orthodontics... ..., schedule appointments, and manage patient flow ~Verify... ...~Strong communication and customer service skills ~Organized,... ...~Dental or medical office experience preferred, but not required...
Hourly pay
Full time
Work at office
Professional Dental & Orthodontics
Riverton, UT
3 days ago
Client Service Coordinator
$15 - $18.69 per hour
...products and scheduling future appointments. · Manage the finances by maintaining accurate... .../ COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity &... ...Setting - Time Management CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task- Manages...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Local area
Flexible hours
Shift work
Afternoon shift
Banfield
Sandy, UT
2 days ago
Dental Office Manager (w/ Open Dental knowledge) (Draper, UT)
$15 - $20 per hour
...Dental Office Manager Professional Dental is now hiring an experienced office manager with +3 years of experience for our Draper office. The Dental Office Manager is responsible for managing the day-to-day operations of the dental office, including supervising staff...
Work at office
Immediate start
Professional Dental & Orthodontics
Draper, UT
4 days ago
Office Administrator
...and other company gear Strong Office Support *after 6-month... ...insured technicians, giving our customers peace of mind. Our mission is... ...between clients, staff, and management. Track hours worked by... ...the best value and customer experience possible, they will not always...
Work at office
Remote work
Flexible hours
TruBlue
Sandy, UT
2 days ago
Client Service Coordinator
...broad array of property, casualty, risk management, life and health, employee benefits, investment... ...a seamless, high-quality service experience. This individual will be responsible for... ...and accuracy Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)...
Work at office
Local area
HUB International
Sandy, UT
3 days ago
Physical Therapy Tech
$1,500 per month
...with licensed Physical Therapists, gain hands-on clinical experience, and join our Pre-PT School Training Pathway, where over 90% of graduates are... ...clinic environment Reliable and punctual Preferred: Customer service experience or health-related coursework (not...
PTS card
Hourly pay
Full time
Part time
Relocation package
Monday to Friday
Flexible hours
Mountain Land Physical Therapy
Draper, UT
4 days ago
Physical Therapist Assistant
...! Are you looking for a practice that values the patient to PT experience, and works towards incorporating the latest in evidence-based... ...based on your interests . Expectations: You can expect to manage a caseload of approximately 50-60 visits per week, ensuring...
PTS card
Full time
Part time
Relief
Teton Therapy
Riverton, UT
23 days ago
CUSTOMER SVC/DEPT LEADER
...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages... ...Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store...
Seasonal work
Local area
Kroger Family of Companies
Riverton, UT
20 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to PT Esthetician - Customer Experience/Office Manager. Be the first to apply!