Assistant Manager - 3437 E 86th St, Indianapolis, IN, 46240 (221)

Job Description

Job Description

Description:

Big Red Liquors has been serving Indiana for over 50 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.

When you step into a Big Red Liquors store, we hope you’ll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above & beyond for our loyal customers. We really get into and take pride in the history and culture of consuming responsibly!

SUMMARY:

As our Assistant Manager you’ll be responsible for being a resource to our loyal customers, providing them with industry knowledge while keeping the store looking its best. You’ll enhance the customer shopping experience by working closely in tandem with the Store Manager & Big Red providing exceptional customer service experiences to every customer.

Requirements:

• Welcoming and helpful attitude toward guests and other team members
• Communicating effectively, using positive language, to internal staff & external visitors
• Advanced math & money counting skills (Addition, Subtraction, Decimals)
• High level of integrity
• Progressive experience in a retail environment preferred
• Professional appearance and a friendly, approachable demeanor
• Prior management experience is preferred
• Process customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
• Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data

Eligibility Requirements:

• Must be 21 years of age or older
• Ability to maintain Indiana State Employee Liquor Permit
• Ability to maintain Indiana State Approved Server Training Certification

Responsibilities:

• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication to enhance the growth and job performance of internal staff
• Assist Store Manager in supervising the day-to-day operations for the store, escalating issues to the appropriate level of support or leadership when necessary
• Ability to stay organized while multi-masking in a professional & efficient manner
• Excellent verbal and written communication detailed for in-store staff to follow
• Ability to effectively communicate with people at all levels and from various backgrounds
• Ability to operate a cash register efficiently and accurately
• Ability to evaluate and drive performance for others
• Ability to perform general cleaning duties to company standards
• Ability to work both independently and within a team environment
• Adhere to cash policies and procedures to minimize losses
• Ability to interpret and apply company policies and procedures
• Meet any state and local requirements for handling and selling alcoholic beverages

Physical Requirements:

• Regularly needed to stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to move less than 10 lbs frequently and up to 50 lbs occasionally, using a dolly when needed to ensure safety
• Ability to perform all required duties with no supervision

Eligible Employee Benefits:

• Competitive wages paid bi-weekly
• Quality, comprehensive paid training
• Travel Mileage Reimbursement
• 401k with company percentage match
• Access to HSA
• Paid vacation, holidays, and sick leave
• Benefits package including medical, dental, vision, & life insurance

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.