Credentialing Coordinator (Hybrid)

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart®.

About the Role

We are seeking a Credentialing Coordinator to join our team in Raleigh, North Carolina in a hybrid capacity. As a Coordinator - Credentialing, you will support our Global Talent Acquisition Team by assessing candidate backgrounds, verifying credentials, and ensuring the integrity of our recruitment process. This position plays a key role in candidate vetting, background verification, and adjudication of pre-employment screening results. You'll collaborate with recruiters and talent acquisition leadership, follow industry-standard compliance processes. o Responsibilities include reviewing candidate applications for discrepancies, analyzing background check results, adjudicating verification findings, and training new team members on credentialing protocols. With diverse teams and continuous learning opportunities, Coordinator - Credentialing can explore career paths and expand skills across talent acquisition and human resources.

Key Responsibilities

• Support recruiters in reviewing and assessing candidate applications and resumes to identify discrepancies, inconsistencies, or potential falsifications
• Review and analyze background check verification results to identify any discrepancies or falsifications
• Provide verification results to applicable recruiters and team members, and adjudicate all background check records according to company standards
• Confer with recruiters and talent acquisition leadership to determine appropriate adjudication status for discrepant findings
• Liaise with Human Resources Business Partners and Legal on complex matters that require escalation beyond standard adjudication protocols
• Train new talent acquisition team members on credentialing programs, processes, and technology systems
• Participate in special projects and perform additional duties as assigned

Candidate Profile

You'll thrive in this role if you bring:

• Strong analytical and critical thinking skills with demonstrated sound judgment and decision-making abilities
• Excellent attention to detail and ability to identify potential problems and provide proactive solutions
• The ability to work autonomously, manage multiple tasks simultaneously, and prioritize effectively
• Experience working in a fast-paced, professional, and progressive environment
• A customer service and client-focused orientation with strong communication skills
• Comfort with detailed record-keeping and documentation requirements

Required Qualifications

• Bachelor's Degree or equivalent
• 3+ years of experience within a fast-paced, professional, and progressive environment
• Strong problem-solving skills and ability to work autonomously and manage tasks from start to completion
• Fluent in English (verbal and written)
• Strong communication, organization, and time management skills

Preferred Qualifications

• Experience in human resources, or recruitment operations
• Previous experience with Medical and/or Provider credentialing
• Familiarity with applicant tracking systems (ATS) or background verification platforms
• Knowledge of employment verification and background screening best practices

Benefits and Compensation

• Health, Vision & Dental Insurance
• Tuition Reimbursement
• Vacation/Holiday/Sick Time
• Flexible Spending & Health Savings Accounts
• Work/Life Balance
• 401(k) with Company match
• Pet Insurance

For a complete list of benefits, please visit

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.