Master Service Technician

Overview Are you motivated and eager to grow your career in refrigeration? Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking refrigeration experts and discover your potential. Why Hussmann? Bi-annual bonuses based on performance Paid training and access to online training videos Paid drive time (including overtime) 22 days paid off – 10 days of vacation, 12 company holidays Company vehicle provided On-the-job, hands‑on training opportunities for technicians, electrical and mechanical theory, and model‑based training Sign‑on bonus available This position responds to the customers’ needs for service of equipment through maintenance, diagnosis, and repair of refrigeration, heating, and air‑conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities. Assist service technicians with routine maintenance procedures on supermarket refrigeration systems and self‑contained temperature‑controlled merchandisers. Responsibilities Perform prescribed routine maintenance procedures on supermarket refrigeration systems and self‑contained temperature‑controlled merchandisers. Partner with other technicians for start‑up of new refrigeration equipment. Understand how workplace efficiencies directly relate to company profitability and resolve customer warranty issues rapidly and accurately. Serve as a mentor to other technicians and teach classes on HVAC/R processes, diagnostics, parts, etc. Match customer needs with potential sales opportunities and assist the service management team in providing material and labor estimates for bidding service and repair jobs. Complete necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional and timely manner. Manage truck inventory. Order, receive, bill out and maintain parts responsibly with a minimum of waste. Manage assigned vehicle within all company guidelines and maintain a clean vehicle, performing required maintenance on time. Demonstrate working knowledge of advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams to meet customer needs. Troubleshoot and repair equipment on more complex service calls. Demonstrate knowledge of compressor operating parameters, oil differential pressure valves, oil level controls, low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFDs, and advanced wiring diagrams. Perform system refrigerant and oil conversions. Additional duties as assigned. Qualifications Formal Education Requirement Required Level: High School Diploma/GED Preferred Level: HVAC‑R Technical School Degree Minimum Years of Experience Necessary External Candidates: 10 years in the field or 7 years with Certification from a Technical School Internal Candidates: 7 years of experience with completion of OJT & Skills Assessment Additional Information Must have a valid driver’s license and maintain a safe driving record per the Fleet Policy. Must be physically able to walk distances, bench, crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds repetitively for an extended period. Must have excellent verbal and written communication skills, be detail orientated and highly motivated. Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools. Must be able to work nights and/or weekends as required. Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred. Strong leadership and business acumen. EPA 608 Universal Certification. Superior decision‑making ability and paperwork skills. Able to correctly teach all previously listed items. Benefits & Perks Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance. Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting. Paid Time‑Off Benefits – Paid time off, stewardship and parental leave. Educational Assistance – Tuition reimbursement for job‑related courses after six months of service. Health Management and Wellbeing Programs – EAP, virtual health management, chronic condition, and tobacco cessation. Benefits are available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status. About Hussmann For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law. #J-18808-Ljbffr