Repair Technician

Surface Experts Technician

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process.

Benefits

Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1

401K with matching contributions

Medical benefit assistance

Great Work/Life Balance: No required overtime, no nights, no weekends

Time Off: Paid holidays and accruable vacation

Flexible Work Schedule: Can accommodate midweek appointments

Paid Training: Onboarding includes comprehensive training. Additional monthly training opportunities.

Clothing allowance

Company Car: Each technician drives a branded company vehicle for job duties

Tools Included: All necessary tools and products are provided

Learn a New Trade: Develop skills in a brand-new emerging trade

Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

Small Business: Local business with owners that work alongside the team

Mentorship Opportunities: Ongoing repair training and career development

Dedicated Help Lines: Technician Support Team on call to assist to questions

Duties

In the Field Daily

• On the jobsite for 4+ customers per day
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

Customer Service and Communication

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

Follow Repair Process

• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

Qualifications

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
• Experience working with HVLP or no airless paint sprayers is a plus.
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!

Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.

Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants