Network & Desk Technician
Full-time
Marriott Hotels Resorts
Description
POSITION SUMMARY
Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware software internet access and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze recommend and implement process improvements. Consult with users management vendors and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products.
Follow all company policies and procedures; protect company assets. Address guests service needs in a professional positive and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Assist management in training motivating and mentoring employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Handle sensitive issues with employees and/or guests with tact respect diplomacy and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.Required Experience:
IC
Vacancy posted 6 days ago
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