Client Service Representative

Integrative Animal Health Center is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you will help reimagine the veterinary experience in your community, working with state‑of‑the‑art technology and providing unique services such as acupuncture, physical rehabilitation and more. Integrative Animal Health Center in Bolton, MA $19.00 -$ 22.00 an hour

WHAT YOU'LL DO

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi‑line system Warmly greets clients Prepares patient files Receives and relays client correspondence and updates client financial records Answers client's inquiries about basic animal care questions and routine procedures Educates clients on over‑the‑counter products such as flea and tick preventions Admits patients and handles medical records entries accurately Prepares client invoices for services performed Handles payment transactions Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS

Medical, dental, and vision insurance 401(k) with a total company match up to 4% after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company paid bonding leave or applicable state provided bonding leave Perks for Your Pets Too! Pet Care: Discounts on veterinary services and products Diagnostics: Savings on reference lab testing Nutrition: Discounts on Purina pet foods Insurance: Preferred rates with our pet insurance partner

REQUIREMENTS

High school diploma or equivalent Previous experience working as a Veterinary Receptionist/CSR is preferred but not required Significant experience with basic office functions in a busy office environment Must be a team player and have compassion for pets and their people Employment will require the successful completion of references and background check. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. FOR MASSACHUSETTS APPLICANTS: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY. RAREBREED VETERINARY PARTNERS AND ANY OF ITS AFFILIATED COMPANIES DOES NOT USE LIE DETECTOR TESTS AS PART OF THE APPLICATION PROCESS. #J-18808-Ljbffr Accreditation Council for Graduate Medical Education