Showroom Office Administrator

Job Description

Job Description

Office Administrator Responsibilities

Present a friendly and accommodating atmosphere, helping our customers determine their needs and facilitate their request efficiently and accurately.

Present a professional appearance.

Greet customers who enter the showroom and offer assistance.

Answer and direct phone calls, take messages, and respond to general inquiries.

Manage and prioritize incoming emails, correspondence, and requests.

Manage office supplies, track inventory, and reorder supplies as necessary.

Have a basic knowledge of kitchen and bath showroom displays, to assist customers as needed.

Working knowledge of P.O.S. system (Bistrack), and proficient in Microsoft programs (Outlook, Word, Excel).

Manages order process in Bistrack, including inputting the orders, checking acknowledgments, and receiving the orders.

Manages the installation schedule.

Handles all (most) of the invoicing for the division.

Has strong organization and time-management skills.

Qualifications

Previous experience working in a kitchen and bath showroom a plus; and/or building material knowledge.

Experience with BisTrack a plus.

Strong organizational and time-management skills.

Fundamental computer skills.

Effective written and verbal communication skills.

Must understand the urgency and importance of following up.

Benefits:

401(k)

Employee discount

Ability to Commute:

Acton, MA 01720 (Required)

Work Location: In person