Master Scheduler

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
Scope of Position

The individual in this critical role is responsible for the oversight and strategic planning of production schedules, ensuring that resources, materials, and labor (capacity) are effectively aligned with short-term operational requirements and long-term business objectives for each Value Stream. The role serves as a key partner to Operations, Materials, Sales, Supply Chain, and senior leadership in translating business forecasts and organizational priorities into executable production and inventory strategies.
Primary Job Duties and Responsibilities

Develop, maintain, and execute master production schedules that align operational capacity with customer demand, inventory objectives, and strategic business goals while optimizing flow within value streams to support strategic decision-making and growth initiatives. Partner with Sales, Operations, Procurement, and Leadership teams in the Sales & Operations Planning (S&OP) process to ensure business objectives align with demand forecasts, production plans and workforce planning. Develop and implement short- and long-range production planning strategies, utilizing demand trends, sales forecasts, capacity analysis, and inventory data to minimize changeovers, maximize productivity, and improve service performance, schedule attainment, and supply chain effectiveness across all operations. Provide SAP Super User support, leadership, and coaching for all Planning and Scheduling activities while identifying opportunities to improve systems utilization and planning effectiveness. Responsible for clearly communicating production schedules, capacity constraints, inventory and labor risks, and strategic planning recommendations to senior leadership. Develop and execute inventory and production planning strategies by balancing Make-to-Stock (MTS), Make-to-Order (MTO), and Assembly-to-Order (ATO) product lines; optimizing safety stock, WIP, and Kanban levels; and maintaining target fill rates while supporting customer service, inventory, and operational performance objectives. Provide agent support regarding sales orders, inventory concerns, and escalation of critical customer orders while ensuring alignment with overall business priorities. Supervise team members, develop succession plans, support professional growth and development, and build organizational capability. Establish departmental goals, performance measures, and key performance indicators (KPIs) that align with plant and organizational objectives. Collaborate with Quality, Distribution Centers, Manufacturing, and Supply Chain stakeholders to proactively address issues, mitigate risks, and support strategic business initiatives. Lead continuous improvement initiatives focused on eliminating waste, improving material flow, optimizing inventory levels, increasing schedule adherence, and strengthening end-to-end planning processes through data-driven analysis and root-cause problem solving. Assume responsibility for other projects and duties as assigned by the Materials Manager or Company management.
Required Qualifications

10+ years of planning and/or master scheduling experience. High level of proficiency with SAP and Power BI or similar analytical platform. Demonstrated ability to read, produce, and analyze operational data and develop planning strategies that support business objectives. Strong problem-solving, organizational, and decision-making skills. Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures as applicable. Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.
Preferred Qualifications

Bachelor's degree or equivalent related experience. Lean training with Six Sigma Green or Black Belt certification strongly preferred. Experience participating in Sales & Operations Planning (S&OP) or similar business planning processes. Proven ability to align operational planning with organizational goals. Previous experience in team leadership roles.
General Applicable Company Competencies

Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Working Conditions

While performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office environment. You will be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Franklin, NH location (Monday – Friday). Your scheduled work hours will be communicated to you by your manager.
Physical Requirements

Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.
Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
Watts in it for you:

Competitive compensation based on your skills, qualifications and experience
Comprehensive medical and dental coverage, retirement benefits
Family building benefits, including paid maternity/paternity leave
10 paid holidays and Paid Time Off
Continued professional development opportunities and educational reimbursement
Additional perks such as fitness reimbursements and employee discount programs
Learn more about our benefit offerings here:
How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting
We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, a partnership with Planet Water Foundation. Learn more about the Watts way, here.
Specialties

Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website Industry Machinery Founded 1874

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